eld crapping out already

Still haven't heard anything from big road tech support, apparently they don't seem to give a crap about my eld not working, it's getting to close to the 18th for me to rely on this product when it's not working for me now. Guess I'll have look at a different brand eld and wipe my butt with the money spent on big road. Keep trucking don't look too bad anybody recommend them?

 

Update big road tech support came thru and got my eld working right, my thanks to Debbie and Marilou at tech support for getting my problem solved. I think the hardest part is getting thru to talk to someone who can help u