Is Garmin ELD still DOT complaint?

Discussion in 'ELD Forum | Questions, Answers and Reviews' started by TallJoe, Sep 22, 2021.

  1. Hulld

    Hulld Road Train Member

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    I also use the Garmin ELD and I’m not sure if it’s required to have a location on the intermediate log or not?
    I also have never had an issue with it being brought up at a roadside inspection?
    I think @brian991219 can probably shed some light on this subject.
     
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  3. TallJoe

    TallJoe Road Train Member

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    I never knew of that thing either until it was brought up in this thread. I bet most of the roadside DOT Inspection cops would not know it or would not remember that such thing there is to check for either. It is just a technicality. It is rather subtle but still something that can make them give you not a clean inspection.
    I think Garmin has a glitch about it. Obviously, it does show a log entry every hour, but somehow the location field on it remains blank.
     
  4. brian991219

    brian991219 Road Train Member

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    Sure can. 395.26 d(1) requires the intermediate location reporting to be the same data as when a change of duty status occurs so I would be concerned if the location data isn't displaying on the Garmin ELD.

    I have only one client that uses the Garmin ELD paired with a Dezl 785 and they only use it occasionally. They are a special events team and only use their trucks a few months a year outside the short haul radius and paper log exemption so they have yet to be inspected while using the Garmin. As an owner operator I would like the low cost, no monthly fee option but if I had even a small fleet I'd be worried about data management and integrity with hired drivers forgetting to backup and download their device manually.

    I had just recently reached out to Garmin support for another issue and their reply was less than stellar. All they did was copy and paste their website notice that the device is FMCSA compliant. Not very helpful because this was one of the specific issues I inquired about. That said, it is listed on the self-certified list of compliant devices so if you feel lucky go for it! Note that it is not currently listed as approved with Canada to comply with their ELD requirements.
     
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  5. Hulld

    Hulld Road Train Member

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    Thanks Brian,
    I have been running mine for my single truck operation for about two years now and it’s definitely not the most refined system but I’ll call it at best useable for my seasonal operation.
    I have been inspected two or three times since I started using it with the last being in December at the 81S welcome center in PA.
    All the inspections were no violation but I guess there is always the threat of
    “that guy” who can make it an issue for me?
    I also have had my share of dealing with garmin support and have found it to be less that helpful.
    I believe the system was designed and made by a third party developer and garmin themselves don’t seem to have a full understanding of all the ins and outs.
    With most of my technical questions they tell me they will “ open a case” with the developer and they will get back to me when the issue is resolved.
    Still waiting for those phone calls lol.
     
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  6. TallJoe

    TallJoe Road Train Member

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    I agree 100% that Garmin is better suited for a solo o/o who is also a disciplined kind.
    While the advantage of having all of your logs data completely private may be appealing, the possibility of losing all of it is certainly a risk - unless the backups are routinely done.

    There is certainly a rather poor way of retrieving the logs for the purpose of archiving and the overall graphics of the logs, once you have them downloaded, are not the best.
    Garmin does not create IFTA mileage summaries either.
    Garmin does not even compare to the robustness of KeepTruckin system but
    I still think I want to use it. The very thought of not feeding those ELOGs providers makes it worth it for me.
    But they need to make it 100% compliant.
    I don't need any demerit points on my carrier's record. The intermediate log location needs to be there.
     
    Last edited: Jan 31, 2022
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  7. TallJoe

    TallJoe Road Train Member

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    UPDATE.

    I tested Garmin ELD lately for recording intermittent location while in motion and it is still not doing it.
    I use Motive (former Keep Truckin) which I truly wanted to dump in favor of Garmin but this Garmin's small lack of compliant data makes it a little problematic.
    It should be a simple fix. The latest update was in June this year, yet this issue was not resolved.


    ‐-------------

    ON THE OTHER HAND, with MOTIVE ELD, formerly known as Keep Truckin....

    Motive ALSO has quite a few bizzar programing glitches which, if you were to let it guide you blindly, could result in egregious HOS violations. For example, in a certain split sleeper configurations, you could extend your 14 hour clock for as long as 24 hours - it appears that in a certain configuration, it adds up multiple more than 2 hour breaks together.
    Another thing I run into was another spilt sleeper configuration where you take 7 hour sleeper break and the next break 2 hour off Duty - but not with the purpose to satisfy the split sleeper rule yet, and after some driving yet one more break of more then 3 hours with the purpose of satisfying the requirement, it will only see the first 2 hour break and the 2nd 3 hour break will be ignored. Only after you change that first 2 hour break to on duty, it will be able to see the 3 hour break.

    The funny thing about it is that their customer service act like they know it better than you, and they rather don't acknowledge any faults. They say they are trained well in FMCSA rules and if you bring up an issue for them to correct it, they often dismiss it saying that FMCSA wants it this way.
    For instance, their rep told me that since my first 2 hour break was not satisfying the sleeper split, even though there was another break of 3 hours which should have satisfied it, I still needed to take one more 7 or 8 hour break in the sleeper, before being able to move.
    Yeah right!

    It does not matter what ELD shows or not, you still have to know how the HOS rules work. Delegating the duty of knowing them to a programmed ELD, does not absolve you of your responsibility of potential violations, even if your ELD prompted you into committing them.
     
    Last edited: Nov 7, 2022
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  8. PirateBox

    PirateBox Bobtail Member

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    Any news?
    Latest update version was on Nov 15 2022.
     
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  9. KB3MMX

    KB3MMX Road Train Member

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    We want to Dump Motive also for it's ridiculous miscalculated Split Sleeper where it doesn't give the drivers credit for taking the 2+ hr Rest periods to pause their 14hr clock.

    Motive keeps the clock running and Violates the driver's several hours short of an ACTUAL HOS Violation taking place.

    This Error occurs 100% of the time with Motive and they refuse to fix their software.

    As a result it makes the drivers not want to stop for rest for losing their HOS as a result of Motive ELD.

    Thinking about going back to Garmin and just doing backups, etc but looking for other solutions as well..
     
  10. 25(2)+2

    25(2)+2 Trucker Forum STAFF Staff Member

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    Motive corrects the violation after meeting the terms of the rules, though it shows a violation until that occurs. I've done it often. BTW, it also shows a violation over 14 hours if you take the longer break first. Or it did. I haven't had the occasion to use splits for awhile.
     
  11. Judge

    Judge Road Train Member

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    Still does, I get emailed auto alerts from them that I’m over hours.
    But when you finish the required break it’ll clear the violation.
     
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