Low Clearances Route 1 /Garmin Incompatibility

Beware of Low Clearances Route1 POI database for Garmin. Recently purchased the Low Clearances Route 1 POI database to load on a Garmin Dzl/760RV GPS. This was to be a secondary aid to the Garmin database. Once loaded the Garmin quit working and followup discussions with Garmin resulted in my having to pay for repair on the GPS. Garmin was very cooperative and indicated that the Low Clearances database is incompatible. Low Clearances is completely non-helpful and there is no customer support other than they "are sorry".

 

Garmin customer support walked me through the reset process but that still did not fix the problem. Garmin then provided an expedited delivery of a replacement unit at a very reasonable cost. Garmin support has always been excellent and was even better this time. The support from lowclearances was just the opposite. They can only be contacted via their web site and their responses come right out of a can without any attention to the issue. Glad to hear that Garmin has the clearances spot on but it still would be nice to have a reliable second set of data. However, lowclearances was just a loss.