Random LTL Rants (all are welcomed)

Discussion in 'LTL and Local Delivery Trucking Forum' started by road_runner, Jun 21, 2013.

  1. road_runner

    road_runner Road Train Member

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    It's a fair argument, cause I did have an incident last year where a shipper at a DC had my ICC bumper latched at their loading dock and I was running out of hours. They refused to release me and we did have to call up our county sheriff's office to respond to a trespassing complaint to get me unlatched. I am all but positive that we lost the account after that incident. I haven't seen a pickup from them since.
     
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  3. MACK E-6

    MACK E-6 Moderator Staff Member

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    Did this horse hockey take place AFTER they signed for it?

    If it did I would’ve told them goodbye and left anyway.

    What you have there is a perfect description of why most every move I make is planned around a quick escape. After the freight’s signed for I make it a point to be gone within 5-10 seconds. That minimizes the chance for just the sort of last instant stupidity you described.
     
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  4. Buckeye91

    Buckeye91 Road Train Member

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    I had an issue similar. I started charging them sort and seg for every piece they counted and inspected. Didn’t take long for them to just give me a name so I could leave.
     
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  5. McUzi

    McUzi Road Train Member

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    "You aren't going anywhere"

    Signed DR? "See ya"
    Unsigned DR? "See ya", pull over to a safe place and write on the DR "Shrink wrap in tact, consignee refused to sign".

    Screw that noise, no consignee determines my ability to leave. Take it up with the shipper that paid the company.
     
  6. McUzi

    McUzi Road Train Member

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    "Mr. Consignee, please sir, please refer to Tariff 100 Item 500."

    my.yrc.com: | YRC
     
  7. Bill51

    Bill51 Heavy Load Member

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    Heh, take a picture of the pallets sitting in their warehouse, put "Receiver refuses to sign" on the bill, and beats feet.
     
  8. EuropeanTrucker

    EuropeanTrucker Medium Load Member

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    What did the sheriff say when he came?
     
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  9. road_runner

    road_runner Road Train Member

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    I told him who I was and that it was my dispatcher that called him in. I explained I was a local driver and was running short on hours and that they refused to release me. We went inside and talked to the guy in charge and they unlocked me. I noticed that they then walked out of sight with a third person that joined them (presumably the manager's supervisor). I was told I was no longer needed and I didn't get to see what happened at the end. Guessing either the manager or the entire facility got cited with trespassing.

    I am positive we dropped the account since that stop is on my way to my usual route and I haven't been there since.
     
  10. MACK E-6

    MACK E-6 Moderator Staff Member

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    I’m surprised they didn’t drop you instead. After all, everybody knows the customer is always right, even when the customer gets in your face and calls you an ###-hole.

    :rolleyes:
     
  11. road_runner

    road_runner Road Train Member

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    Yeah. That's exactly the correct response. All the pieces were in the right spaces. I had a signed DR and I cleared the shipment on my handheld. I made the rookie mistake of lingering around long enough for them to send someone out to tell me I couldn't leave. Then I went inside to see what the issue was when all I had to do was leave.

    When you close out a delivery you are done with it and there is no way to pull it back up (at least not with my company) Even if the receiver finds damages a minute later as you are leaving, there is nothing you can do except to tell them to call up their shipper.

    All this did was leave a really bad taste in my mouth. From now on as soon as they sign I will jump straight into my truck and leave. I'll close out the delivery or pickup at my next stop. It's a stupid lesson that I relearned the hard way.

    I managed to make all my deliveries that day but I lost so much time that I caught my last stop walking to her car in the parking lot. She was shaking her head going "had I not need this shipment first thing in the morning, I would have send you on your way. Back in and I will reopen the dock".
     
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