Riddle me this...

My husband transferred his lease to a former student of his. Otherwise, you would be right, they would ding your credit and hound you. They even stated in a legal court document that they could have come after my husband, not for the remaining lease payments, but the remaining balance of the truck, had he not found someone to transfer the lease to and regardless they took possession of the truck upon termination. I would have liked to see how that played out if he hadn't found someone to take over the lease. It probably would have got ugly fast. And I'm not sure who would have got uglier, Swift or me? LOL

 

Good for you! Not many will make a stand like that, they will just walk out to their truck and continue running for less money cause they are to scared.

Curious as to how long ago this was?

 

I have been saying this all along lol. I knew it because no two Mac 23's are written the same insofar as abbreviations, syntax etc that one would expect from say, the same person sitting at a desk all day writing these up into a database. The second reason I knew they are written up by drivers is because sometimes the directions are way off-- indicating a smart alec passive aggressive driver who takes a perverse pleasure in planting a virus into the mapping system for the next driver(s).

Mac 23's have lead me out to lonely farmland areas with boundless acres of nothingness, down skinny little residential one lane streets where my trailer is dragging over finely manicured lawns, and the wrong way down one way streets in big metropolitan cities trapped between two 9 foot bridges.

 

Do you SUPPOSE there is JUST A CHANCE that if someone is bringing you a problem without having found a solution, that they just MIGHT be looking to you to give them a hand in figuring out that SOLUTION?

Or do you figure it is too big an inconvenience for you to "mess with." I don't mean to sound as rude as I do here, but this sort of pisses me off. Are you a part of a TEAM? Or are you one of those folks who is stuck in their "ivory tower," saying, "that's not MY job?"

 

it was january of 2010... freight was already slow

 

The thing is I have no idea how to contact the people to let them know the phone numbers are junk, etc.

If this company ever asked the drivers what was oing on they would be making the kind of money they could only dream of. Maybe share the pie with the whole crew?

Ah Utopia! What a nice place!

 

Only since 2002...the original concept was filled with "directions" put in by "CSR's" from local/regional maps and making phone calls and speaking to "the little blond dingbat"...aka, receptionist...that was lucky to know how to get her little Toyota to and from home.

A very high percentage of the original "directions"..back then it was Mac22..were wrong and the drivers were instructed to send in the Mac23 to get the directions corrected. Two problems were discovered;

1. The driver would forget to write down the directions going in to the customer, and would send in the directions leaving the customer! So everything was reversed and/or backwards...which isn't much help!
2. So many drivers were following "procedure" and sending in the correct directions that the group assigned to initiate the corrections got buried and were so far behind they abandoned the project and "let it ride" as is. Orientation and Mentors were supposed to pass this information about the problems along to the new students and Drivers...need I say more?

I explained above what the original concept problems were and became...now explain to me and the others..

Why is it when for 8+ years the "original directions" are still in place on the (4 times upgraded system) same concept system?

How can directions being called in, AND sent in (via Q-comm) for 8+ years the things still remain the same? Did the people who are supposed to "update" the customers portfolio....i.e. CSR's...forget to hit the "SAVE" button or whatever "F" key so the screen will project the correct information?

Swift was...and could be again...a great company to work for and to learn from. But as the old saying goes....SOME THINGS PROBABLY WILL NEVER CHANGE!