so i got a load that it not needed to tarp but client wanted it that way , load were picked and delivered at an open yard , tarps got damaged on transit , broker keep saying " they got me, and are working on it " in order to compensate me for the tarps , what should i do here edit : the load was irregular , the receiver / client wanted the load tarp anyways edit : they just payed 500 $ !!
Tarps got damaged how ? In transit or by the shipper, consignee? (highly unlikely). And you refer to the "client" wanting the load tarped, just who is the client ? The shipper/consignee ?
the load was irregular , the receiver / client wanted the load tarp anyways , tarps damaged on transit
If broker said no tarps and you agreed on a price then you get to the shipper and they want it tarped, I would do it anyway but would notify the broker. If it’s the kind of load that tears tarps like special machinery or what have you, I would have renegotiated the price with broker before they loaded me asking for more money since I was mislead. Now if the tarps tear you learn to pad better and take the expensive as a learning experience.