Trailer damage from shipper/receiver, how do you handle it?

Install cameras, its your equipment, SOMEONE knows how to install cameras in there even if you dont

 

A sign inside the doors, on the wall, or hanging from a flexible mount from the roof

“Cameras are recording and damages will be pursued “

Might help.

 

It’s that old ‘ADT’ sign in your front yard trick.

Calling their bluff.

You could get a battery operated fake camera with a blinky light and tape it up on the roof to up the game.

 

The camera system I have would work. So no reason why you could not get one to work. Do you happen to have lights in your trailer? If not you may need to get some extra infrared lights ran for infrared to work better on the cameras.

 

You're presuming the forklift operator can read and understand English, and then care.

Here's an idea: don't go back there to give them a 3rd crack at it. Do your pals a solid and post a 1 star review on Google Maps when you get a minute too, so we know not to go there either.

The Tyson plant in Wilkesboro tore up the doors on both of my trailers within a day or two such that I didn't find out until both were unloaded. They either struck the dock or adjacent trailers while backing to load with the doors open.

Tyson is now a hard no, at any price, anywhere, and I tell them why before ending the call.

PS: you can tell who did the deed by which way the liner is torn into.

PPS: next time you buy a Great Dane reefer, spec it with Puncture Guard liner or better. It's a coated metal that won't tear as easily as kemlite. In the mean time, you might want to consider having some belting material or the like mounted on the walls above your scuff strips, 24" is about all you need usually. Unless your loading crates full of knives or saw blades with product sticking out the sides. Then that probably won't help.