Warm produce, from a cross-dock???

Good deal, I'd thought it would play out like that. Once it hits the customer it's not long before it's on the shelf. Unless you have several loads coming in the customer is in a tight spot and can't be too picky. Not ripe yet? Can I sell it? versus empty shelves. Some bigger places might get 3-4 loads of more popular fruit at a time where they can be choosy, but papaya's aren't as popular and loads less frequent. Unless it's obviously not sell-able something like that can be pushed through. In about week it will all be in the toilet.

The outside fruit will adjust quicker than the core of the pile. If they just pulp the first one they see they don't get the full picture.

 

There's lots of advice from the other replies for you, so you don't need me to reiterate what's already been said.
You can have your butt covered in every way man, but the produce business can be a very dirty one, and that still doesn't mean if you are right that someone won't make a claim... then YOU have the hardship of going through all the red tape to prove you were not in the wrong... make sense? It can be a lot of hassle... been there.... and will end up even if you are right costing YOU.... your time is worth something to iron out messes such as these... just a few thoughts.

 

Any time there is a problem with the product and your broker says you wont be held responsible put it on the confirmation page. Just did one last week and was successful in getting not responsible for temp and condition!