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Knight Refrigerated reviews

4.0
(5)

Summary

Overall

Home Time

Equipment and Maintenance

Dispatchers and Managers

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Ratings and Reviews

Former Employee - Mar 16, 2020

You have a choice of home time or decent pay. The sliding scale pay is engineered to put you on the road for whole month or make little money. Prety good about getting you home for when you ask. Equipment is decent, but with my starter truck I spent a lot of time by the shop waiting for repairs. The $75/day layover pay is a joke. Too often delivery is planned too long out so you sit on the load a day or two, again for the $75/day. Lots of live loads with no pay for the first two hours. Never forced to drive in unsafe conditions.

Pros

safe, many terminals, calm environment, dispatch people nice

Cons

low pay, pay scale, low miles

Home Time
Equipment and Maintenance
Dispatchers and Managers

Current Employee - Aug 18, 2019

Excellent company and all their employees we could not ask for no better they treat us like family and welcomed us to the Knight family

Pros

Awesome and great we would recommend any driver to them Knight gets our 100% they are a family oriented company and puts the company pride first and their drivers and their families

Cons

Nothing bad about Knight from us

Home Time
Equipment and Maintenance
Dispatchers and Managers

Current Employee - Apr 6, 2019

Dispatchers are great, easy to work with, pay and equipment isn't the best. For such a large trucking company they sure could up our pay

Pros

Dispatchers really care about you

Cons

Pay is barely par and equipment breaks down constantly. Not sure if the shop mechanics are trained well or if they can't hold onto people that are worth a darn

Home Time
Equipment and Maintenance
Dispatchers and Managers

Current Employee - Mar 15, 2019

I have been with this company since November The terminal manager and driver managers my terminal in Atlanta are great I cannot say anything bed about night refrigerated or Knight transportation as a company

Pros

Cons

Home Time
Equipment and Maintenance
Dispatchers and Managers

Current Employee - Apr 22, 2016

The Zonar elog system this company is using is antique and frustrating. It freezes up, runs slow, and is hard doing pre-trips in adverse weather because you don't want to get the machine wet.

Pros

Home-town family feel

Cons

Zonar system

Home Time
Equipment and Maintenance
Dispatchers and Managers

Salary Surveys

Company Driver - 6-11 Months CDL Experience

Surveyed in Indianapolis, IN on Mar 16, 2020

$878 per week

Current Employee

No

Company Driver - 5+ Years CDL Experience

Surveyed in Dallas, TX on Nov 13, 2019

$2,308 per week

Current Employee

No

Company Driver - 5+ Years CDL Experience

Surveyed in Columbus Ohio on Aug 18, 2019

$962 per week

Current Employee

Yes

Company Driver - 4 Years CDL Experience

Surveyed in 38654 on Apr 6, 2019

$846 per week

Current Employee

Yes

Company Driver - 4 Years CDL Experience

Surveyed in Umatilla, FL on Apr 22, 2016

$1,400 per week

Current Employee

Yes

Discussions

knight

missjane

Aug 16, 2016

knight

I worked for Knight Refrigerated a couple of years ago. I only lasted 7 months. I liked the long runs I received on the reefer side. No problems getting home. Pay was sliding pay scale. Not the best but could have been better. I decided to leave because of the maintenance. I was in three different trucks. All 455k+. All beat to death. None clean when I got them. First one, broke down. Towed to terminal. Picked up next one. Was in Columbus to get it serviced. After sitting for 24 hours and a write up 2 miles long, my dispatcher offered me a different truck instead of waiting. I took it, because it was a year newer than mine. Still had 455k miles but kind of, taken care of and decent. And the trailers are ridiculous. I can't count the number of trailers I'd pickup with flat tires, damaged, reefer wouldnt start, or the reefer would quit working in route. I guess it would be ok starter company like Prime.

Looking for a Decent Company to Drive For

Chinatown

May 25, 2016

Looking for a Decent Company to Drive For

I left Knight because they closed my terminal and their O/O program wasn't that great. I made 65,200 my first year driving there. I got my CDL through their training program as well. I would recommend them.

Returning to OTR- N Central US

JoeB

May 26, 2016

Returning to OTR- N Central US

Knight Refrigerated has KC openings, 2 wk training @ $500/wk. Then 40-49 CPM depending on length. $10/hr detention after 2 hours, $75/day layover/breakdown. The KC manager should be calling to discuss hometime details (since I'm 500 miles from KC).

Starting with Knight in Feb.

X-Country

Jan 15, 2015

Starting with Knight in Feb.

the dry and ref are 2 diffrent companys. If you want reefer u need to contact a reefer term which closest to denver is Idaho Falls or Phx. Denver terminal is a dry van only one (which means only dry vans get dispatched and hired out of there) we all use the same terminals tho regargless of what side we work for.

if you want refer call one of those terminals they will get you set up and will fly you or bus you there for orintation, If you want dry van stay with denver. The location you live is kind of moot. 

also choose the one you want the most as it is #### near impossible to switch after hired. ( both terminals have to sign off on the switch and normally the terminal that is lossing thr driver is not willing to)

just some food for thought.

Info on Knight refresher course in Phoenix, AZ

Aflak

Jun 22, 2015

Info on Knight refresher course in Phoenix, AZ

So the details of what I just went over with the recruiter. I will join squire refrigerated. I will go to orientation for 4 days in Phoenix, AZ. Then I will go thru a week refresher course in Phoenix and you have to pay for hotel during that week. But 4 day orientation hotel is paid for. Going to rent a car and if hired knight will reimburse me for up to so much not sure on the exact number. After a week of class and hands on I will then go with an otr road trainer for up to 4 weeks. Once I have done that I will test out and go solo otr 48 and Canada. For 30000 miles at 33-40 cpm. After I do 30000 miles I then go to the normal Knight refrigerated fleet at 37 to 44 cpm. There is a cost of 1200 dollars (around that amount) for the refresher course that I have to pay in weekly installments but once paid off they will then start to reimburse that amount via weekly installments until it’s paid back to me. I was offered 11 west but I chose 48 and Canada as I did enjoy my OTR time with swift. Normally stayed out about 2 months at a time. I miss it. Not sure why but I get the feeling like being home sick when I see a big rig up close smelling and listing to the rig idle. Not sure why I was only at it for a little over 8 months LOL.

What exactly are physical requirements for Knight Refrigerated

Looking_around_123

Jul 26, 2015

What exactly are physical requirements for Knight Refrigerated

Knight Refrigerated is a good place to start. Just know when you hire on that your not staying. Been here a year next month. The only reason I'm still here is because of my dispatcher and terminal manager. Not a bad place to start or rekindle a love of trucking. If I do leave Knight I'll be going to Kool Trans. Yea, I know the story but the reefer side is stuck at the same pay scale as the dry side and the only way to get more money? Leave.

Knight Refrigerated/Transportation

reefertank

Jul 20, 2016

Knight Refrigerated/Transportation

My personal experience with Knight Refrigerated, not yours.
Pros: None So Far
Cons: Very Bad Equipment

Orientation was quick and easy, spent several nights in a hotel.
Majority of the fleet is either old International ProStars or old Volvo VNL64T670
Don't expect to find a truck with less than 200,000 miles without fighting tooth and nail for one.
Don't expect an auto, because you shouldn't be expecting a truck with less than 200,000 miles on it.

Took a week off.

First week on the road, I was assigned to a Volvo with engine problems, then re-assigned to another Volvo with engine problems and no A/C. They told me to suck it up and drive 500 miles when it was 92 degrees outside and 102 inside the truck. I came to the shipper an hour late, roasted in the sun for 4-5 hours and then drove to the the next terminal to be re-assigned to another truck. -- Truck 1 had 450k miles, Truck 2 had 300k miles.

Terminal 2: I was re-assigned to another Volvo with no A/C (300k+ miles). Found another Volvo truck with 300k miles. So 4 re-assigned Volvos on my first 2 days on the road. I drove that truck roughly 80+/- miles before it started throwing codes at me. I noticed a sharp decrease in power, going 15 mph up slight inclines. I pulled over to the next exit and was told to turn the truck around by breakdown. I drove roughly 30+/- miles before... I started going 5 mph up slight inclines. I pulled off onto an exit and called breakdown. They told me to suck it up and drive 5 mph on the shoulder the next 50 miles back to the terminal. I tried to move the truck, but it wouldn't budge. Talked them into a tow truck and 2 hours into the breakdown period the code updated. It restricted me to 5 mph. 3-4 hours later I was finally towed back to the yard.

2 days on the road, 4 old Volvos and 1 had to be towed.

Terminal 2 Return: I lost my load, because I told them i was not going to get it on time. My terminal couldn't find me a truck so I went into the office at the terminal I was at, and a Driver Manager (DM) started hunting down a truck that I could drive off with. I got 2 stickies from him, each with at least 10 truck numbers, 75% of which were Volvos. I came across maybe a dozen trucks. In that batch, I found 3 internationals, all old, but I could not get into 2 of them and start them up. The one I did get into had super bad wheel play. All the Volvos were old as well, and half of which would not start up. The other half had check engine lights, except for 1 that was a Knight Transportation Volvo (Dry Van Side). That truck was the newest one, had less than 200,000 miles on it and was an automatic. My driver manager said no. So, the next day, we decided to drive the original truck I went out with back to my terminal with an empty.

I took a week off. .

Week 3: Came back to the terminal (note, its a 4-5 hour drive in a rental car, but forced another drive to hitchhike me to the yard and we ended up both being late). As we were driving, my driver manager said he was looking for a load. I had 2 options, both were short trips. He told me he would call me back and let me know which one I would take. Both me and the other driver over heard the conversation. We roll up to the terminal, 7 hours later, and started looking for the truck my DM gave me... couldn't find it, so i rushed all my crap into the break room while trying to figure out what was going... found out it was the wrong truck number, and had to guess which one was mine. Found out I got an old International (<300k miles on it).

Next day: Woke up with the phone ringing, DM asking me where I was. I told him I was still in the terminal and in an angry tone he asked me why I did not pick up my load. I told him he never called me back with an update and i never got a load call. Told me it was my fault that I did not call him back, even though he told me he would (this happens often). He must assume all drivers are clairvoyant? The truck had no privacy curtains and he was trying to push me out of the yard. Got my curtains, rushed to the shipper and got loaded. Got maybe 3 hours of drive time before the check engine light came on and another heat related code. I called breakdown and then read the codes through the e-log device (Zonar). They told me this and that, then told me to drive to the nearest terminal. Then my Driver Manager called up breakdown, maybe because he didn't believe me, and the guy at breakdown told him an entirely different story relating to my issue. Told him it was such and such and that it did not need to be taken care of right away. Ended up driving it back to the terminal after the DM called breakdown once more to get the story straight, and they re-assigned me to another Volvo with <200k miles on it. This was the first automatic I've had the "pleasure" of driving. So,

Currently taking week 4 off, reconsidering my career choice, as i have had a very similar experience with a previous company.

NOTE: Finding an available International is VERY difficult, as the majority of drivers don't want to drive in a Volvo. Volvos have a small sleeper cab (both width and length). If you are 6'3" or taller, your head and feet will be hitting the walls. If you have wide shoulders/frame, your shoulders will barely touch the cabinet and wall. The older Volvos with an automatic have controls right next to your leg, on the side of the seat, which prevents you from comfortably opening your legs or stretching without putting the truck into neutral.

Also, not all trucks go 65 mph cruise. All of the Volvos I was assigned to, except for the one I'm in now (62mph) are governed at 63 mph cruise and 65 pedal. My truck was 62/64. If you idle the truck for more than an hour or so, your cruise will reset at 63 mph. About half the time you are driving the truck, you are driving it at 63 mph. The only truck that allowed me to go to 65 mph cruise, was the international.

Also note, the trucks have a lot of annoying safety bells and whistles that prevent you from driving the way you want to drive. The Volvo in particular has an incredibly loud warning alarm that goes off if you drive to close to someone. Example, 200 feet away from you, a truck is going 1 mph slower than you. You must slow down to disarm the alarm or move into the other lane. This will stress you out, I guarantee that.

This has been my experience so far. I have taken a lot of time off because in 8 days OTR, I've been re-assigned to 6 trucks, and went through a dozen to find one that worked at Terminal 2 (which was only 1).

Their fleet age is not an average of 2 years old from what I have experienced. Almost all the trucks (18+) had between 200,000 and 500,000 miles on them.

==== Update: To prevent 100 people criticizing me on the same issue:
- Yes, 200k-500k isn't old for a truck, but it is for a mega fleet with thousands of trucks across the country. For Knight, the trucks usually go out of service between 350k-450k. I just happen to get the oldest, active trucks in the fleet that don't work.
- No, I was not expecting a brand new truck, i just wanted something that was reliable. You should never expect a brand new truck, ever.
- No, I do not like automatics, but most or all new trucks are automatics. I much rather prefer standard.

Knight Refrigerated, Knight Transportation, Knight Trucking, Knight OTR,