Why do some Fail @ Mercer

Short answer: when you call the st louis agent he is an agent for us cause we are contacted to mercer. When Billy Bob trucking guy with his own authority calls that same office, he is a broker. But even that isn't technically correct cause mercer would be the legal brokerage firm cause it's their mc# on the carrier contract.

Side note, coming home by dinner every day with this local work is great but getting up at 2 am every day sucks. I might have to take a load up north just so I can get some sleep.

 

You don't know the INS and outs at all, the seasoned operators that come here and don't stay, is for a same reason. They are the same ones who always go place to place, they always want things to work the way they think it should be, and not the way the way the company has it set up. Its the same guys who revolve between lanstar, Bennett, admiral, Malone, etc. Frankly its guys like you who see conspiracy behind every tree. All of your problems stem from a crooked system, crooked agents, etc etc. But never once do the guy in the mirror get any blame. The ones of us know how to navigate the waters here, don't pee and moan like guys like you. We get it done. Put on your big boy drawers and quit crying.

 

No, the thread is fine, its you that has run its course,lol

 

I did have loads taken from me and was informed they were cancelled by the shipper. This happened to me at least 4 times within the last 90 days. Happened before to.

How did I find out.....real easy. I had the information and checked with the shipper. One another occasion I actually send down to the shipper (it was very close to me) and met the driver that got the load that was supposedly cancelled. Yup.....I even help the driver tarp the load that was supposed to be mine and was cancelled. Another shipper I was familiar with and knew the traffic manager way before I came to Mercer. I gave up on talking to contractor propaganda for help.

The only person that can help me is me. Also, I have the phone conversations recorded and saved. I listen to them at times to keep me focused.

Did this happen at Mercer. Yes. Does it happen everywhere else... YES!!

The only person that can help is the one you look at in the Mirror.

 

You are are full of it. No way did mercer pull a load of you and give it to another contractor for no legitimate reason. That's an out right lie.

Now is it possible that occasionally a load gets cancelled only to be booked again a few hours later. Absolutely. Shippers do that often enough when they think they got a cheaper carrier or broker to cover it but find it still sitting on the dock at 3 pm and call mercer back.

Another similar scenario that happens is truck A sees himself matched number 1 on a fantastic load so thinks it is his and clicks accept. 2 minutes later truck B, sitting at home for the last week off the board sees it and calls up his coordinator and says hey i want this load. He gets put on the board with his week old empty time and is now the number 1 truck. Truck A thinks he got scammed by a crooked agent and cool kids club truck, when in fact it's nothing but truck A not understanding the ins and is of our system here. It boils down to until that load is dispatched on you, it is not your load. Once dispatched it's yours.

Is the system perfect, of course not. Nothing in life is perfect. But the reality is we all got the same rules we gotta play by and no one is getting an unfair advantage. Some of us have put in the time and effort to make this system work for us. Down here in Florida i take full advantage of that system with every trick available to me. Does this mean some guys from up north delivering down here think they are get shafted by me and crooked agents? Most certainly. But the exact same thing happens when I'm up in their neighborhood. The only cool kids club here is the guys that have figured out how to use the system to our advantage. Nothing stops any other contractor from using those same tricks.

 

OK!! Real incident today! Recorded the entire conversation.

Found a decent load (I was#1). However, It was marked refused. Called the coordinator and told them I didnt refuse it. Coordinator gave me a time that the system logged me as marking the load refused. Once again I said I didnt refuse anything. Coordinator insisted that I refused the load and asked if anyone else had my code to look at loads. I told him no one else had the code. I asked if I was timely to get the load. He said yes..."but you refused it so it went to the next driver." The coordinator further stated that it was "my code" that was next to the refusal. He further explained that if I refuse a load the system will log it if I refused it.

Did some follow up and digging with other people at Mercer. According to the other Mercer people I talked to the system "timed out" and moved onto another driver. REALLY!! I asked them if it showed me refusing the load. They said no...and that the load just timed out.......and indicated that the load timed out.

I was staring at the screen when the load hit and was in plenty of time but the load was already marked REFUSED. WTF!! On top of that I received 2 totally diffrent excuses/lies regarding why I didnt get the load despite being #1 to get it.

I am fully aware of the truck sitting at home secenario. This was not the case at all my friend. I am fully aware how their system works.

Now this is just a classic case of more grade school games that are played at Mercer to take loads. Yes it happend today! Unknown who it was given to....but I will find out. Indeed i will find out the rest of the story.

WIll keep u posted

 

if the scenario you just described actually happened, and i say if because over the last couple months you have made so many inaccurate statements about mercer that I'm really not sure i believe you are leased here, then it's a real simple explanation. Two people can refuse or accept you on loads. You and your coordinator. And that's it. Unless you have given your sign in info to ofcourse. So if you didn't do it, your coordinator did. As to why? Either they didn't think you would want it, in which case he or she would have just said so, or the other and imo more likely scenario, they don't want to work with you anymore and want you to get yourself off their board.

Fyi, if you see yourself refused on a load that you want just hit the commit button. The load obviously hasn't ran the board or you would have never seen it to know you were refused on it. They come off the load board as soon as they run it. So much for that firm grasp of the system.

 

Now that would be funny. But i don't think he wants my coordinator. She is way to willing to tell it like it is. And she don't pull punches. I'll be in some black hole area and whine about how bad freight sucks out there and she will respond well youre the dumb ### that went to Montana. I told ya it was a bad idea. Hope ya enjoy those 1.20 a mile boulders!