Has Anyone ever hit something at a Shipper/Receiver?

Case by case basis. If I legitimately damage something I would stop and report. I hit a k rail in a parking lot one time. I didn’t tell anybody. If the wall was all ###### up already I’d probably roll. If it was bad enough to have to get out and look I’d report it.

I spent most my life in management and towards the end, accidents meant getting fired according to the company and there insurance. I was usually the hatchet man for HR or safety director. A few times they hired a guy back after they told me to fire them.
That goes for worker’s compensation too. He all nice and pleasant until they get released to come back to work, BAM!!! Your fired! But rarely for the worker’s compensation claim. But if the man in the front office says than I’ll find a way to chase ya off.

Hence the reason I work for myself now.

 

GOAL - Go On And Leave

 

Yes and no. They see the outside of the truck, but you don't drive on the outside and there are a ton of blindspots. There can easily be a case where you simply really didn't know you nicked or nudged something etc. even though you feel ALOT from the seat. I mean you take out a siding or the side of truck sure "I didn't know" is not going to fly, but minor petty stuff can easily be deemed plausible for ignorance on the matter.

The best rule of thumb, If its something that makes you have to get out and look, then it's best to report it.

 

You're missing the entire point. I get what you're saying, but the point you're missing is the fact that you left and didn't report it (hit and run) in this case, it is now their easy-out to pin it all on you and make your company pay for everything. You don't know if previous drivers did or didn't report the damage. Not all reported damage is repaired. You leaving puts you are the most risk, regardless who's at fault. Its the easiest out for the S/R company as it can be reported as a hit and run, making their case bulletproof in the eyes of the insurance company to go after you and your company, then it may have otherwise been had you reported it to begin with.

Remember, if its something that makes you get out and look, the best bet is to report it.

 

We got what you are saying.

We are not your opponets.

However. Consider this.

Someone is going to be the last one out when the music stops in the musical chairs. Don't be that one if possible.

The world of property damage, preventables and all sorts of associated trouble is enough to destroy you economically, BK your company and liquidate many peoples jobs because someone scraped something wrong when the Boss man is watching them do it.

Never mind if that something was already run over 1000 times. Sooner or later them dice come up snake eyes.

 

One time in Home Depot at Milldale Ct, I destroyed about 15 to 25000 dollars in store inventory. It was a very bad day, a totally botched situation.

We were with flowers to deliver to them. The manager was supposed to deploy staff while were delivering to keep the cars off us long enough to do a circle and come out because its a river of cars coming and going. So I got trapped and gambled that I can do a sharp circle and miss the wall of the store by about a foot.

Unfortunately my trailer overhang knocked a number of good trailers down.

Trust me, he came waddling out huffing and puffing. Lawmen (Plural) plus tow trucks and the whole works showed up.

(Ignore the idea that his day cab tractors were with 30 foot flat trailers for store delivery with my 53 enormous feet and a full sleeper century.) he screams that I am a birdbrain, a idiot, a dumb dumb and his trucks turn around all the time and I had to go and screw that up.

I told him HE screwed up royally by not deploying his precious staffers or managing the delivery with 1000 people flowing around us. (I roared that at him...)

We were told to return tomorrow (Sunday) and complete delivery.

Tomorrow came he had 10 staffers out and was personally managing the cars.

I waited to be fired from FFE. And it would have been a totally legit firing for me and wife. (Team) but absolutely nothing was said at FFE. nothing at all. zip.

I spent three weeks waiting for the boom to be lowered. And at our last day of employ my DM in memphis pulled a folder with my name on it containing small pages that detailed my sins working for FFE. Late here, botched there, OSD this and fuel that etc.

One sheet contained that HD incident in Milldale.

The BIG stuff is not what gets you burned at the stake. Its the TINY little 60 dollar set of rivets you popped rubbing a pole making the wires dance above you trying to fix the turning screw up error blind side.

Like a paper cut to a giant billion dollar company. That 60 dollars worth of rivets and labor is damning. And they BURN anyone for that minor offense.

 

If they do have it on video, and the video is good enough to show you actually make contact with the wall (meaning it can't just be argued you stopped an inch from it), then it will also show the preexisting damage. Plus, you might not hear anything about it from them, they might contact your company and your company would submit insurance info, then it's up to the insurance company to process it and they don't like handing out money.

If they DO contact you, ignore any claims for money. Tell them you'll contact your company and have insurance handle it. This alone may make them back down because they know it is much harder to get money from an insurance company. But DO NOT contact your company yet, just ignore it and go on working. If the receiver doesn't call you back after a week or two to see if you contacted your company, chances are they backed down and you are in the clear (or they just contacted your company directly). If they do call you back, assume they actually do want to move forward with an insurance claim, say you were busy and forgot, then call your company's safety department and explain the situation to them.
When I was running load (whatever), I was having trouble backing into dock 23 at the receiver and lightly bumped a wall, there was no damage to the truck, not even a scuff on the bumper, and the wall was already heavily damaged so I don't think any damage occurred to the wall due to lack of damage on the truck. But now the receiver is calling me claiming they need to replace the *entire* wall. Any thoughts on this?

Your company may contact the receiver directly first or just forward it to insurance. Either way, they will likely look at it as an attempt to scam money out of them because if you are detailed with your statements then it will be obvious you shouldn't be responsible for the entire wall and as such, likely wouldn't even consider punishing you. But might still give you the 'Get Out And Look' speech to avoid such issues in the future.


If it eventually DOES go to insurance, the insurance company will want a statement from you and you must be *very* detailed. Pretty much the more detailed the better as it paints the picture of exactly what happened to cover yourself. If you have the means too, even provide pictures, like a satellite image from google maps edited to show details.
I was backing into dock 23 at 8:15am. I had to pull forward a bit and lightly bumped the wall 30ft from the north east end of the 80ft wall. No damage on truck, unknown if damage to wall occurred as it was already heavily damaged for the entire length. Don't know if they have it on video.





The insurance company will also ask for details and a statement from the receiver and if the statements don't match (which sounds likely to happen), the insurance company would start looking into why and fighting to reduce the amount of claimed damage, trying to downplay it to avoid a large payout.
The driver reports he was backing into dock 23 and only bumped the wall 30ft from the north east end, how does this warrant a $500,000 damage claim to replace the entire wall? When can we have a claims adjuster inspect the wall at the location the incident occurred?
Is there video evidence of the incident? Can you send us the video for review of the incident or can we send an agent to view the video?

Your insurance company will fight tooth and nail to only cover the cost to repair the piece of wall you actually hit. Which might even come all the way down to just a single bag of concrete to put a 1ft square patch on the wall.

This is also a case where having a dash cam can protect you, it is a very powerful tool in such claims because it gives a close up view of the incident. While your own dash cam footage would possibly show that you did make contact with the wall, it will also show all the preexisting damage, show the location of the wall before you made contact, show the location after contact was made, and if any additional damage actually occurred and how much. It is like bringing a gun to a knife fight when it comes to insurance claims against you. It completely eliminates the whole he said she said situation because it provides immediate proof of exactly what happened.
You would submit a copy of the video (or a link to it on youtube/wherever) with your statement to the insurance company and they would review it. Then your insurance company will use it as a weapon against the receivers damage claim. The driver provided us with dashcam footage providing a close up view of the incident. We can see from the video that the wall was already heavily damaged and that there was no additional damage after the driver made contact with the wall, as such, we hereby deny your claim against the driver at this time. If you would like further details or would like to dispute our decision please contact us.

 

can definitely take weeks sometimes months before you actually hear something.
I took off some ####ty ugly side paneling off a building. I put it out of its misery in my mind
Quite a while later my boss got an email with a $12,000 estimate. I had a company do it for $3,000 off my credit card.