JCT

Lol u should ask herkyboy. He's got the hands on experience with his trade in . Well here's what to expect, ur maintenance will prob b wiped clean. They'll b repairing things that they claim to be broken. And seeming how u got an apu they'll say that it wasn't working when u turned it in. Lol I'm sure someone else will add to this

 

well they can't get get me for an injector. I'm in Memphis this morning takin care of that. My apu had $4000 worth of warranty work last month, and thanks to my injector, my account is now clean! Maybe I should trade it in today...

*edit*
I do not want to turn this in to a negative thread. This is part of working here so I thought it should be talked about. We all have our little issues with the shop. But please don't turn this into an "I hate Royce" bashing. I will never post something that I have not already said to him or others in person or on the phone.
I still love this company very much. It's just now I know the crazy uncle that no one in the family talks about.

 

You should make a video and a written check list as to the condition of the tractor when you take it on, and also when you turn it in. They should not have a problem with signing a condition report that coexists with a video.

I have vehicle condition report on every tractor I have driven, check in and out. I have had some companies refuse to sign it, but then I have a audio record of them refusing to sign the report, and I let them know I have this.

Believe this if nothing else these companies all spend thousands of dollars to cover there Butt's, So it only makes sense for you to cover yours.

 

I agree with Jarbo about not wanting to turn this thread negative. It is still, by far, the best company out here, and I have no intention of leaving any time soon. That said, here is what happened to me recently:

Traded up to a Prostar. My maintenence acct had over $3,500 in it. I had kept up on every maintenance issue that came up. All PM's were done EARLY. I did have a "bad" steer tire that I knew would need to be replaced. On top of that, 3 days before I traded out of the W900, the tilt steering wheel cable snapped. (Just my luck! At least it was down in a usable place, and not up!)

Now here is where it gets interesting! Mike Neal told me when I signed for the new truck that I may as well kiss my excrow acct goodbye. I thought I knew better! Heck, there was nothing wrong with the truck, I just don't care for W9's. I had even had a PM done just 4500 miles prior, so that was still good to go! So, I'm thinking sterring wheel cable, and new tire. I can go for that.

I did the pre lease for the new truck at the same time Delbert was doing the post lease on my old truck. SIDE BY SIDE. We were with each other the whole time. Not much of anything is going to get by Delbert. He has been doing this for quite some time and knows what to look for. He did find the steering wheel cable and did write up the steer tire. He also measured all tread depth on the other 9 tires, and noted them on an inspection sheet. He verified the APU was working, and signed off on the sheet stating as much.

I went upstairs to see Royce, and we went over both inspection sheets for both trucks. I signed a sheet stating that I would be responsible for $10.15 per 32nd rubber off the tires. Fair. As long as it was not a new tire in all positions. (remember, I knew I needed to buy one steer). An average of 3/32 was worn off of all tires. Okay. 3x9=27x 10.15=274.05. I can live with that.

I got the shock of a lifetime when I saw my maintenance account had dropped from well over $3500, to -$800.00. Yes that is in the NEGATIVE. HOLY ####, what happened here!

Call Royce, and leave a message on voice mail for him. He sends me a QC message that he was going to look into it. almost 2weeks later, I call him again, and the telephone tag starts! He asked for a $2000.00 adjustment, but only got $1700.00 approved. Okay, I will live with that. Not too happy, but not worth creating a big stink over. I will make it up.

2 days after I get the credit, I get a call from my wife asking what work I had gotten done to my truck. Nothing. It's new. Nothing is needed yet. "ok, than what is the charge for $1665.00?" Oh great, she found out about my mistress! Not really! I have no idea, but I will call and find out.

Finally get in touch with Royce (VERY BUSY MAN, there) I find out it was an outside vendor work order. The APU did not work, and they sent it to ThermoKing for repair. Relay board was "no good" and replaced. Over $1100.+ for the parts and almost 500.00 for LABOR???????

BUT....the APU worked when I traded out of the truck, as VERIFIED by Delbert! "well, it was found to be not working while it was still on the yard. No other driver had touched it, and it doesn't work, so it gets charged back to you". After some haggling, I made the offer to split it with him (Royce) and he agreed. Then I got the paperwork no one wanted me to see! The truck HAD been assigned to another driver, and it had 21 more hours on it that it did when I turned it in. That is a pretty good amount of time for an APU. But, I was told it did not work at all!

So... I get a $1700 credit, and then a bill for almost the same amount for something that was working when I gave it back!

Now, on to the "new truck" I was told it needed an alignment. That was why I was getting different tires on the rear axle on the right side. Delbert pointed this out to me, and told me to ask for the alignment when I went upstairs. I asked, and was told it would be taken care of. It wasn't, and when I called Delbert, he told me that next time I was in the shop, it would be performed. He even sent me 2 QC messages about it! Okay...they are going to take care of it! I'm stoked again. Wrong! My "free alignment" cost me $241.00, not open for discussion. End of story.

Am I happy about it? No. Am I going to quit over it...No. Will I refer someone to come and work for JCT? Yes, I will. As I said many times, I think this is a great company, but just don't care for the way the shop operates. I will avoid using them as much as possible, but will keep racking up the miles, and replacing the money into my maintenance account. It is not the end of the world.

Sorry it's so long, Jarbo, buddy! There is no way to tell the story any more condensed! You asleep yet!!!!

 

Thanks for being honest guys. I guess if you are happy with the truck you have now and take it to the end of the lease you will come out way ahead in the long run when you have your name on the title. The key here would be to get a truck you like from the get go and hang onto it if possible.

 

i have a question. does just jct hires drivers who already own thier own trucks

 

They keep changing their mind on this. But the last time I heard they are taking owner ops again. Trk has to be no older than 5 yrs I think. Call recruiting to confirm

 

#### herkyboy talking about long windyness. Lol fell asleep reading halfway thru lol jk. Hope u got all the issues on ur igloo fixed

 

alan, u still getting good miles

 

Yea of course. Avg 3600 so far this month. Ran 15000 last month. So miles are there if your willing to run