Book of business

Who is doing the writing? Anyone writing a book needs to go for what they know.

 

Maybe somebody that is knowledgeable with the limited (to me) info can help you .

 

A “book of business” generally refers to your customer base. For example, an insurance agent or agency has customers that the agency writes or places insurance for. Because this tends to be a recurring stream of income from the renewal premiums, this base of customers has value and could be sold to another agent. For freight brokers, I’m guessing it’s pretty much a similar thing— shippers who call the broker every time they have a load to ship. Service that shipper timely and at a reasonable market rate, and they will tend to call you again. Screw them over, and you’re done unless there’s no one else available. Remember, you can shear a sheep many times but you can only skin him once.

 

Thank You , I appreciate you taking the time to explain it. It is very familiar now , just never heard "Book Of Business" before.

 

Freight brokers normally refer to there “book of business”

 

Just another fairly arcane and seldom used industry term, and not just in this business.

A more popular equivalent is 'customer base'.