Shop holding my truck hostage for 4 months, not for non payment?

I have a shop that does work in Austin , they call and give updates and run through the truck with a fine tooth comb . Its refreshing to have someone actually call you back and give you a time frame and meet that time frame .

 

Not sure. I have it saved to favorites. But they are supposed to be able to do a harness for any swap.

 

Tell him in writing you want a detailed bill, and you want to pay the bill by the end of the week. If the guy refuses or makes excuses or delay, don’t threaten him or any crap like that.

Contact the state licensing agency and file a detailed complaint about his actions, provided a record of everytime you talked to the guy and what was said/refused and claimed by him. Tell them clearly without emotion what he has been doing and tell him in comparison to other shops, he has refused to complete the work, he has refused to give you a detailed bill and stress you want to bring it to another shop to complete the work to get it back on the road but he is refusing to release the truck.

At the same time get a lawyer to threaten him with a lawsuit for damages.

when you get the truck, take it to another shop, after it is done sue him for the cost of everything involved.

 

This is all good advice

But before all that and maybe I missed it but have you actually just asked him for a bill and let him know you’d like to pick it up unfinished?

If you have. Move forward with the above advice

If not then try that first, maybe he just doesn’t know what he is doing or screwed something up and is trying to problem solve

 

He never said what the swap was, other than it has a 12.7 in it now. If they pulled out an emission engine that may be part of the reason the shop doesn’t want it to go someplace else.

 

Call the attorney general. I had to do that with my truck dealer. Once they got involved, suddenly things changed.

 

I agree with this. I ran an (auto) shop for 12 years. Anything I took that the customer or another shop did partially took far, far longer than what it seemed it would. Inevitably things were done wrong (previously), and we ended up taking everything back apart. People and shops quit when they have hit a brick wall, and realize they have no idea what they are doing, or have screwed up so badly, that there is no way they can do it right.

 

Bingo ..You elaborated exactly on what I meant

 

If you're posting that your truck is being held hostage over non-work going on 5 months & don't have a lawsuit filed yet, then