Brokered Load and the term Exclusive use? What's it mean?

This was back around 2010 or so when the economy was pretty #### though and he pretty well had to make #### work.

 

You just don't know sometimes.
The problem with 3pl(third party logistics) is that they can go to the loadboards and post it as a "partial" ltl shipment and hope that one of the pick-up truck hot shots will jump on it for $200.

They can bill it as a full truckload to the shipper to get it moved because the shipper most of the time is out of the loop on how much it's really paying too.
You just don't know.

 

Saw it first hand. The load was posted as partial, but it actually was an expedited light shipment, that broker was hoping to cover for half the price. Ended paying me a good full load price like it was supposed to be, because he couldn't find anybody else

 

I work with a large broker. I've caught a number of drivers over the years partialing out the trailer. In that event, we pay them for the space we used. Take the original rate, divide by 53' then multiple by linear feet our shipment originally took up. We pass the savings along to the customer. In most of these cases, we had initially offered the customer both options (dedicated vs partial) and they intentionally spent more to buy the dedicated trailer.

 

About a yeah ago I hauled 9 spas out of Vegas with no complaints what so ever the were all delivered in the east coast so long drive, now I got 2 pool spas delivering to Michigan and last one to Virginia that I picked up in Las Vegas. First load we saw there was damage caused by fork lift underneath the spa ones at delivery customer obviously rejected the load therefor I proceed to check the other ones turns out to be it was also damage same way so I contacted broker before going to virginia and he then said “is ok I’m not concerned about that continue with your route” so I did. Ran out of driving time so I stopped 30 miles away from second receiver in Virginia so I contacted him with my eta and I mention to him about the issue and asked if broker has reached out to him and he said no, but to send him pics of the Damage ones he saw the damages right away rejected the load as well. Now broker wants me to haul them back to Vegas for free and said he ain’t paying me the trip here nor to head back to Vegas for damages done by the shipper. Aside from all this he then charge me $1k for the crane appointment that the first receiver had and had to cancel… can someone give me some type of advise on what to do in this case I told broker I’m not heading to Vegas without getting paid for the trip to both receivers

 

I mean, that's a pretty raw deal all the way around. Your best case is that he's gonna blink before you do.

Now, the question I have for you is this: did you take a picture of the load before you left the shipper? Do you have anything that can prove that the shipper is the one who damaged the product, and not you? If not, it's looking like you're on a one-way ticket to claim city.

 

Why would the Broker "Blink" before the trucker does? He's at home with his family and can continue to work as this gets figured out. Not to mention, tomorrow's Friday. I agree about the pictures. I've never done Flatbed, but dumb as I am, after watching Shipping Wars, I would have plenty of pictures.

 

I don't think he will, to be perfectly honest. That's why I said, "Best case." There's a remote possibility that the shipper will want the damaged spas back with a quickness. In that case, the broker's gonna have to come off with paying the dude to go back.

I don't think this, however, is likely because of the chargeback on the crane appointment. It seems likely to me that the paying customer(s) were on the back end. It's entirely likely that depending on the level of customization that are in these spas that replacements have already left the dock. I would need to know a lot more about what's going on to be able to prognosticate on likely outcomes here.

 

Contact shipper. They might know someone near that can fix those spas. Work with shipper per instructions. The broker has to be informed of shippers wants and needs.
Also contact your insurance carrier. "He said, She said" won't work to prove cause of damage. I think right now you are holding the bag for damage. You accepted the load as is when you signed the BOL. With out recording the damage, legally it happened in transit. Could be shipper has video recording of loading.
Record all conversations. I usually insist after a phone call to follow up with a duplicate text or email to verify conversations. Instructing the other party to verify (email or text) with a "yes agreed" in a reply.

It would be nice to hear the brokers story. With out his help it might be difficult to work directly with the shipper.
Ultimately without proper documentation of damage. You will have to initiate a damage claim. Find a place to store the spas until this is resolved.

Can you post pictures of the damage?
Good luck.