The WORST Shippers and Receivers - Truckers WILL NOT Buy Their Products!

Lineage near Kansas City. The tried to charge me a late fee for a trailer that was supposed to be pre loaded. Yes I was late by 2 hours but that was because I was late getting unloaded from my previous delivery. When I get to Lineage the trailer I was picking up wasn't even loaded yet but they wanted a late fee
.then I had to sit until the next morning and wait for THEM to load the trailer I was picking up. I should have been the one charging them a late fee. By the time all.was said and done I got out of there without paying a late fee. Boss lady acted like she did me.such a big favor, whatever.

 

tell em you’re not waiting.
Leave. Trailer not ready, you’re going to get another load.
I did that at consolidated in memphis, tn. back when i flatbeded.
Got there at 2 in afternoon, load wasn’t ready, lady said, “Someone will come get you by 5.”

At 445 i went back in before they left, she went to yelling at me, that she SAID someone would come get me.

I went back to truck at 10, went to bed.
At 6 the next morning, someone was beating on my drivers door.
Got up, some dude there, said lady inside wants to talk to you.

Got inside, she went to chewing me out because i wasn’t in ST Joe with HER load.

I explained she said someone would come get me, no one had.
She verified with the guy that woke me up, no one been said load just got ready at 5 that morning they figured, wait until daylight.

She then told me, i could load, Tarp it, and make it to ST Joe that afternoon.
I told her, after the way she treated me, i wouldn’t do her any favor and earliest i could be there was the next day.
she said she’d call in on me, i told her to go ahead.

When dispatched called they wanted to know what was the problem and i told them, the guy knew me so he said forget her, go to pine bluff and get a load of transformers.

I did. She was mad, but i guess she never knew it was her own fault.

 

These people.are so ridiculous. Only reason I stayed there was it was overnight and was done for the day anyway..but to try and charge me a late fee on a pre load that wasn't ready?? WTH?

 

A few days ago I had Americold in Allentown,Pennsylvania on Ambassador Dr. tried to charge me a late fee for unloading-$440! Apparently the load I was delivering was supposed to be delivered on August 2nd.
The problem is,the load wasn’t assigned to me until August 5th,and it was a split load pickup from my home terminal in Carlisle,Pennsylvania (the load originated out of Texas).
Luckily after some back and forth between my employer and Americold the late fee was waived.

Outside forces at work! LOL

 

DHL/Ferraro foods McDonough GA. Was given a 5:30 am appointment, got there about an hour early and it was supposed to be a drop & hook. When I first arrived the guard shack was completely unlit, and waited about 10 minutes before the rent a cop stepped out and told me to come back at 6am, they’re closed, and I was told to wait on the driveway on the crime side. Just before that time the same guard drives up, tells me to come back up to the guard station, they’re getting ready to open.

6an comes and goes and now finally just after 6:30 they wave me up, the shipping clerk comes out and yells at me to pull up to the stop sign and open my trailer door for inspection. Then after ignoring me for 10 minutes asks me what my pickup number is. I give her the number and it’s a drop & hook. She then decides to get po’d at me telling me no my appointment isn’t until 10:30pm, and I have a choice: either come back later this evening or drop my trailer and come back in later to see if it’s ready. I then mention calmly and politely(even though my blood was starting to boil by then) that my dispatcher told me it was a drop & hook, she then blows up yelling “I don’t know who told you it was drop & hook, you ain’t got no empty trailers here!!”, before giving me a door number to drop at. I get to the dock and lo and behold, there’s another one of my company’s trailers sitting there in a dock empty which was supposed to have been loaded the previous night.

another reason i absolutely hate any warehouse run by the clowns at DHL. Every one of them are a shining example of incompetence.

 

A lot of people don't realize how much BS we deal with as truck drivers. I can not tell you how many times I've been to shippers or receivers and encountered people like that. They're either having a very bad day or hate the job or hate their life and they take it out on drivers.

I even had a lady at a car manufacturer type place in Michigan in 2020 or 2021 ball up my paperwork and throw it out of the shipper window one time. That was a particularly bizzare incident.

There's never an excuse to scream at someone like that in a professional setting. Yet I've seen this type of behavior a number of times, especially from yard drivers. I've also had guards yell at me at the top of their lungs as well as other truckers. When a few simple kind but firm words would have worked better.

 

A lot of the worst shippers and receivers i was sent to were usually food or food grade ones (as a dry van driver). Like grocery DCs or several paper plants. Any time i saw i was getting sent to a 24 hr food facility with a less than 2 star review from 100+ drivers, I knew i was in for a world of pain.

There was a crazy paper plant near Syracuse NY that took 8+ hrs to unload a scrap load for me one time. That was nuts.

It was also ridiculous to spend hundreds of total hours meticulously sweeping or cleaning trailers, not getting paid for any of that labor, and then having trailers get rejected anyway lol. The entire paper supply chain drove me nuts. And the good places were the exception to the rule.