Turnover Question (Swunts)

I am reading all these horror stories about the various Mega carriers, and turn over rates from 140 to 200%

I guess I am not understanding how you can maintain a customer base with the back of the house in such chaos.

Corporations are driven by profit, and nothing more. So somewhere on a sheet of paper this "mill" concept must be more profitable, then say, setting the industry standard for what they pay their drivers. Like base bay for recent grads is .45 cents a mile , and have it go up from there. Would you even need a recruiting program?

But back to the original question. They must be good at moving things from A to B, or they would have no customers. :smt102

 

Thanks TJ, but I guess I am still not understanding.

The carrier insures the load?

I guess I am not seeing where the accountability is.

I get bad service from anyone, on anything a couple of times, and I am shopping the competitor.

 

Ok, now I get it.

This was a great discussion....

http://www.thetruckersreport.com/tr...n-open-letter-truckload-carriers-america.html