Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

What the hell?

 

Did Rand HQ ever answer about construction updates for the Mac?

 

Well, as long as they're not abandoning the units. That's kinda what that notice sounded like.

I've been working local and am probably going back out on the road soon so I pulled the gps units off the shelf to update them. I hooked up the 465t and it wouldn't connect so I couldn't update it. I thought, Geez, at least I don't have this problem with the TND. Then I found out that I did. So far I've got a form letter response from Garmin that they got my email and an explanation from Rand. Rand wins this one.

I haven't called the number Rand gives in that notice, haven't had time. But the link forces IE to open, so that won't work. IE does not run on my machine for any reason.

Have they given any more consideration to the idea of using bittorrent or similar methods to spread the updates? As they may have realized, it's nearly impossible to push out multigig patches without a system for breaking it up into smaller, resumable chunks. There's just no way around that other than mailing out sd cards which will only annoy people.

Oh yeah. Another problem is that when the unit is not connected, the dock program can download updates for later installation. I have done this a couple times and never got round to hooking up the unit since I wasn't using it. Now Rand has not only disabled downloading updates, but disabled the update program entirely. So I have at least two, maybe three updates sitting on this machine that it won't even try to install.

Now if they made the dock program so that it would download the updates to disc, instead of straight onto the unit, and verify the whole update before it even tried to install it, that would eliminate most of the problem right there.

 

Feature suggestion:
Regarding the "units" options, Metric & US Standard, there should also be an Auto option that will change units automatically when you cross the border.
Just an idea ...

 

Ok, I've got some gripes. Here I waited for the massive update, got it installed, and when it isn't making my Tnd freeze up it doesn't help me any.
They changed rte 57 in Indiana so that it stops at rte 68 and makes you go right about a 1/2 mile then get on the new I-69 section there to be able to get on I-64. The new updated tnd still tries to take me down to the nonexistent entrance ramp from 57.
So then I tried it's explosive routing through Oklahoma city. You aren't allowed on I-40 on the elevated section in downtown with explosives and the tnd routes me right onto it.
It's just sad that after all the wait it still doesn't work right.

 

On that update, will it update the unit from any version to present? Cause I had those updates that it downloaded while the unit wasn't connected and I can't see skipping them as a good thing.

 

my tnd 700 worked very well for a month every day. took the unit out of the cradle for the weekend, turned it on, will not do anything, will not turn on, the charging light lights up when plugged in.