Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

Beta testers run Pilot cars, flat beds, expedited, OS/OW, tankers, reefers, twins, day cabs - so no pick up's here. 24/7/365

thanks,
Mark

 

running car mode does nothing more than turns off the truck attributes of the mapping database... nothing is given back to the TND.

Thanks,
Mark

 

no,, but not showing car POI's will help clear memory...also rebooting every couple of days..

Thanks,
mark

 

The last few pages have been some off the support topic. This thread is for those whom have an issue and need some assistance.

please post comparison posts here.
http://www.thetruckersreport.com/tr...-rand-mcnally-intelliroute-tnd-500-a-194.html

thanks,
Mark

 

I beg to differ, I have not had a vacation in a few years..

As you do, you get hometime. I work 14-18 hours a day, usually 7 days a week to support the Beta Testers, the 100's of E-Mails I get daily, phone calls, etc, etc....

Projects needed to get done. I run 80+ Beta testers and in the mist of the last two weeks, I have had to do major updates to over 200+ TND's in their hands. Plus try to have some sort of life with my wife.

If you find your need so critical, my E-Mails are posted on my reply's..

DOT requires you to have a 10 Break every 11/14 hours. You get at least 10 hours of "me-time".

So, cut me a break sometimes... If you go back the prior 15-16 months you will see almost daily posts from me.

Thanks,
Mark

 

what is the serial number on the back - bottom right.

Thanks,
Mark

 

There are only two major mapping companies. All GPS, either for car or for truck use one or the other.

Rand does use their own truck attribute overlay on the mapping database.

thanks,
Mark

 

They are a set file. If you delete it, the TND Dock will add it back.

Thanks,
Mark

 

serial number on the back?

Thanks,
Mark