Riddle me this...

My favorite is when I am running late, not my fault. I have an appointment time for a live unload. I pull in to the receiver and they didn't get a call that I was running late. Then I get the attitude from the customer.

I had this happen with Walmart. I had 2 1/2hrs to get 250mi. Picked it up at the Decatur terminal. I had been sitting all day, and available. It was a T-call. I sat for a whole day, no truck stops within 50 miles. I burned some fuel that day.

 

Sometimes, yes. I've had people refuse to give their name when I've asked for it. If a load is scheduled as a live unload, and when I check in, they tell me to drop it, I'm supposed to get the name of the person telling me to drop it (probably for the same reason you listed in your post). Some folks look at me like I asked for their home address, cell phone #, SS# and their mothers maiden name

Geez, people, if what you are telling me is correct, why can't you give me your name?

 

We're also supposed to put in who signed for the load. Often, I get just initials and a refusal to give a full name. They act like they're going to get in trouble if they give their names....like it's some big National Security issue or something. And then give a big ol' 'tude when asked.

All I say is, "My company requires I get a name for our records."
And I hear, "We're not allowed to give our names out."

Yet, they can ask for my ID, have my full name, birth date, home address, photo and description.

 

Yup, many times I've had to just put initials into the E-call. Sometimes I don't even get that- it's just "Walmart recvg" or "Home Depot recvg" etc..

 

Walmart=scanned at gate for me

 

I just make up names! Like Waldo Guardnersen.

 

I forgot to add: They get to know how much I weigh, too!