They tell EVERYONE not to call the customer but if you are professional enough to do so. . . . do it. Unless the w/a specifically says, "DO NOT CALL CUSTOMER", then why not? If they really dont want us to call the customer, why give us the phone number? Just remember you put a face to the name of the company and in some cases are our customers only face to face contact. Although its said, "Never judge a book by its cover.", most people do. Its all in the approach,
IE: ring ring. . . hello this is blah blah blah steel inc. how may i help you?
Ive been driving up and down this bleepity beep beep road where your bleeping mill is said to be but i cant bleeping find the filth flarn filth. give me some bleepity bleep directions so i can bring you your shiite and get the filth flarn filth outta here. . .BAD
hello this is jw with maverick transportation, we have a load of _________ coming to you today and were just wondering if you have overnite parking available? No? ok i was told your delivery time is by appointment only? is this correct? Would you be able to confirm directions to your facility? Ok thank you. Our driver says he should be there at approximately __________o'clock. thank you and have a good day.. . .GOOD
Glass Unit Training
Discussion in 'Maverick' started by seawheeler, Aug 29, 2011.
Page 19 of 57
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