Toll Road Pay...???

Discussion in 'Ask An Owner Operator' started by SHC, Jun 26, 2012.

  1. SHC

    SHC Spoiled Rotten Brat O/O

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    Westville, IN
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    I currently am under a load and the customer has allowed me extra $ to pay for tolls. I had contemplated just pocketing the extra $$ and running the non-toll roads but I feel as if that is steeling and have decided to just run the tolls and give them the actual total since they are allowing much more than I will actually use.

    Just wondering if you ever run into this and what you do??? I don't see keeping the extra $$ as a bad thing, I just know I personally have bad luck with karma coming back and biting me in the arse
     
    Elroythekid Thanks this.
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  3. VisionLogistics

    VisionLogistics Road Train Member

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    If it's a new or valued customer I'd take whatever route gets their freight there the fastest, and if you can do it running non-toll roads, do it and make a point of telling them you intentionally did it to save them money. That kind of customer service is priceless and really helps build your reputation.
     
  4. RedForeman

    RedForeman Momentum Conservationist

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    You're the Captain. Take whatever route you want to. If there's no reimbursement/receipt issue, it's none of their business.

    Do you think they'd bump your rate a little bit if you found out after the fact that you had to pay a toll? Probably not, and they sure wouldn't be stressed over it.
     
    carwreck Thanks this.
  5. carwreck

    carwreck Light Load Member

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    Feb 11, 2010
    Chicago, IL
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    If they require you to show receipts, then yes. otherwise pocket it. When you don't take the toll road, you put extra stress on you and your equipment, also you spend extra time doing it. The money goes to that in my opinion. Try to have an all in rate, that way you don't have to deal with these issues.
     
  6. snowwy

    snowwy Road Train Member

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    going around the tolls is time consuming. and costs more in gas then paying the tolls due to all the towns and stop lights you hit. add to that wear and tear on the engine, trans, brakes, etc.

    just yesterday i8 was thinking what a rip off the tols were. specially to have to pay for a road that the govt and peoples taxes PAID FOR. and don't tell me it's for r epairs. cuz the govt always hands out money and the roads still look like crap.

    it's also funny how only a minority of states actually have tolls. while the rest of the country have no problems managing there roads WITHOUT tolls.
     
  7. Autocar

    Autocar Road Train Member

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    The Hot Rod Shop Oxford, AL
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    SHC, don't fret about it. Most of the time shippers expect to pay an accessorial when going to an area with high tolls. With my I-Pass, I usually get a discount at EZ-Pass tolls, that cash payers don't. But an Agent is not going to wait to find out if he/she is going to book a truck with EZ-Pass or not, before negotiating with the shipper on toll charges. Take what they gve you and boogie on. The shipper doesn't care if you avoid the tolls or not, that has already been addressed with the Agent during rate negotiations. The shipper only cares if you make delivery on time with the shipment intact.
    The last time I got toll money, it was $250, even though my only toll, going into NYC was the GWB during off peak hours and cost me an actual $37.50.
     
  8. SHC

    SHC Spoiled Rotten Brat O/O

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    Well from Philadelphia to Chicago I'm kinda stuck running the tollway since there is not really any other way to go. And hoping off at 70 and running it across to 65 is an extra 100 miles on the route. So I just figure the tollway is the best bet.......till the broker calls me and tells me the load canceled. So now it all comes out of my pocket, but oh well I guess. I'm headed home for a nice little vacation time.
     
  9. fortycalglock

    fortycalglock Road Train Member

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    Get off in Middletown PA and go north to 81south to 322 west to I80. If you don't know how to get around the tolls in OH and IN, buy some fingerless gloves.
     
    VisionLogistics, Oscar the KW and SHC Thank this.
  10. dannythetrucker

    dannythetrucker Road Train Member

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    everywhere, man
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    you could take 476 up and run 80 across, be a little cheaper. and you could take 76W, 71S, US-30W. 30 really isn't too bad across there, mostly 4 lane. hard to say though, all in all might save $200 in tolls and spend most of it back on fuel and additional time.
     
  11. SHC

    SHC Spoiled Rotten Brat O/O

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    Westville, IN
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    I'm spending $100 in tolls. I would have spent $45 extra in fuel for the added mileage going a different route. Luke I said, it was more the fact that I wanted to get home ASAP LOL
     
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