Need help with a cargo claim

They tried that on me. It's the drivers dime till the freight is unloaded from the trailer. The stupid foreman & his Minions tried to say I had a load shift. No,no,no. His forklift driver hit pallets of dog food in their warehouse and it fell over. Might have worked but every time I open my doors before backing to the dock, I take a pic of the load. Date time stamp on the pic. Sorry, nice try. Oh don't say nothing, let management do their job.

 

Something to remember as well. If they are filing a claim on the product, the insurance company now owns said product, they can only dispose of it if the insurance company allows it and doesn't want to salvage it. Glad to hear it's not your trailer. I had a shady claim from one of my o/o. Unfortunately he did not fully tarp the product. Insurance denied the claim. They came after me for $2,500 or so iirc. Going through the broker, I told them I'd bring a check when I picked up my salvage. All of a sudden, everything changed and I (my o/o) ended up settling the claim for $500. if they hadn't had pics of his partially tarped load, they wouldn't have got a dime.

 

have you a a bill of lading that was signed off on clear??? if so he aint got a leg to sign on, if they signed that it was received in good order you aint got no problems


and you know that little cell phone you got with the camera built in, use it junior, on every load. have yer own pictures

 

The way this Vitawater is packaged, and they are stingy with the shrink wrap, you can sneeze and shift a pallet. I've never had a claim, but I've had to re-stack a few pallets though.

 

CALL YOUR INSURANCE COMAPNY. Involve them!!!! They are not gonna ding you because of this. Do yourself a favor because they have the lawyers!!!!! Do NOT try and handle this yourself. You are a small fish in a very very big pond. Insurance doesn't just pay out randomly. Especially with a signed BOL free and clear. You can take that to the bank. This is just a way for this broker to try and deduct from your settlement.

 

How does one handle a claim when a factoring company is involved and you've already been paid?

 

Factoring company will likely only give you your cash quickly IF you have clean, signed proof of delivery (BOL) paperwork. Any errors or omissions and it will throw a wrench into the whole thing. If this guy has a clean signed BOL, he should have nothing to worry about.