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Watch out for bad claims

Discussion in 'Shippers & Receivers - Good or Bad' started by KenworthonTheRun, May 2, 2014.

  1. May 2, 2014 #1
    KenworthonTheRun

    KenworthonTheRun Bobtail Member

    16
    1
    Sep 30, 2012
    East Coast
    0
    Watch out for when a receiver reports claims on you , saying that you delivered there products and some items came damaged.
    make sure they give you on papers saying it is not your mistake and it is the shippers mistake for the damages.
     
    Last edited: May 3, 2014
    KenworthonTheRun, May 2, 2014
    KenworthonTheRun, May 2, 2014
    #1
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  3. May 4, 2014 #2
    snowlauncher

    snowlauncher Road Train Member

    1,293
    2,784
    Mar 28, 2014
    Southeastern ID
    0
    My company requires you call them IMMEDIATELY if the load is damaged and they want pics to back it up, but I havent ran into this issue...yet.
     
    snowlauncher, May 4, 2014
    snowlauncher, May 4, 2014
    #2
    KenworthonTheRun Thanks this.
  4. May 5, 2014 #3
    KenworthonTheRun

    KenworthonTheRun Bobtail Member

    16
    1
    Sep 30, 2012
    East Coast
    0
    Yes, that is true. I prepared myself a paper saying whenthere is something like that happens and the receiver admits saying it is theshippers fault ten you hand him over the paper let him singe it. You never knowafter one day later they change there mind and they blame you.
     
    KenworthonTheRun, May 5, 2014
    KenworthonTheRun, May 5, 2014
    #3
  5. May 13, 2014 #4
    6wheeler

    6wheeler Road Train Member

    2,696
    4,774
    Aug 30, 2009
    0
    This is true. I have seen it happen to me before. Shipper loads damage product and believes it is the trucking company fault. Please take pictures!

     
    6wheeler, May 13, 2014
    6wheeler, May 13, 2014
    #4
  7. May 13, 2014 #5
    skellr

    skellr Road Train Member

    8,735
    12,187
    Jul 17, 2011
    The Village, Portmeirion
    0
    Like multi stop loads where forklifts stab a bunch of stuff trying to unload.
     
    skellr, May 13, 2014
    skellr, May 13, 2014
    #5
  8. May 13, 2014 #6
    Glp

    Glp Medium Load Member

    348
    285
    Dec 23, 2012
    Oakland, CA
    0
    In the LTL side, ive had customers want to note damage on their freight when their pallet fell off the trailer when they didnt pick it up properly with their forklift
     
    Glp, May 13, 2014
    Glp, May 13, 2014
    #6
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