Support Thread for the TND 500, TND 700 or future Rand McNally products. (part two)

Wi-Fi????? This is one of the first things I suggest you not do. You are pushing about 4 gb. High Speed Internet is what you should have.

I think you got file corruptions on the download.

Your best bet would either contact RM support to have them file the files or contact me on a PM. I would need you on High Speed Internet, not Wi-Fi and not hotspot'd.

Thanks,
Mark

 

Contact RM support. The Dock is not seeing the SD Card as a drive. They will remote into your laptop and change the drive letter assigned.

Thanks,
Mark

 

I will repost this again.

Minimum 8gb, class 10. You can get a class 4 or 6, but the data transfer speed will be lower. Class 10's are cheap. You can pick up a 16gb class 10 for about $10-$15.

class 4 - 4mb/s
class 6 - 6mb/s
class 10 - 10 mb/s

https://www.sdcard.org/developers/overview/speed_class/

On the map update. HIGHLY suggest High Speed Internet, such as at home, not Starbucks, or MCD. You are pushing a lot of data and any Wi-Fi is limited by the amount of other users sharing it. 4G as a hotspot might be okay, but not suggested.

Map updates are done first. When you press the update button it looks at the mapset you CURRENTLY have and will update the files accordantly. If you are on older maps you will not get the most current version. Maps are updated first then it will push to the SD Card. A default file is placed in the NaviMaps folder to "force" the read to the SD Card. It will see the newer mapset and update the files to the newer versions.

720's - You will see it as an external drive but the Dock will say no SD Found. Call RM Support and they will rename that drive and the Dock will see the SD Card. This is being looked at.

Lockups - ver 3322 is what you are on. Go to Preferences/Route/Junction View Distance - toggle left to OFF. This is being worked on quite extensively. It was a issue that popped up after the version was released.

RM CS is aware of who I am. I do work for RM and the comments were forwarded to the highest level at RM. I have been with the TND since 2008 as a plankholder.

Thanks,
Mark

 

Yesterday was a Holiday and with weather hitting everywhere hard, I image they might be shorthanded.

I may not be able to get on this site daily as I am working issues, but if you need my help, just send me a PM. I will get an E-Mail.

Thanks,
Mark

 

Did you ask her/him how many miles they put on their 720 while sitting at their desk on a daily/yearly basis? You do anywhere from 600-700 daily and having a fast data transfer is highly recommended.

Thanks,
Mark