Shut down problem in windows xp

Discussion in 'Trucking Electronics, Gadgets and Software Forum' started by pinoy, Jun 2, 2008.

  1. pinoy

    pinoy Bobtail Member

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    May 24, 2008
    mumbai
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    About 50% of the time I try to shut down my computer I get a "program not responding" and I have to end it now. The program is "ccSvcHst" this just started about a month ago. When it does this, it takes about 5 minutes for my system to fully shut down. It is getting annoying, does anybody know what this is or how to fix it? I have tried every kind of scan and fix tool that I know of. Repaired windows files, cleaned registry, cleared restore points, defrag, ran full Norton scan. Nothing seems to work. I keep my hard drive very clean and free of clutter and bloatware. I have no clue what triggered this error.
    - Windows XP Pro w/all updates
    - Norton 360 w/all updates
    Here is my hardware
    - Motherboard - Chipset Intel i945P Dell Inc. 0FJ030
    - Pentium D 3.2 GHz W/2 cores
    Can anyone help me out?:biggrin_25522:
     
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  3. rookietrucker

    rookietrucker Trucker Forum STAFF Staff Member

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    The problem your having is with Norton. Try this first> You may not have a floppydisk station, where the option that Norton should scan this station at shutdown is probably enabled. Disable this option, if you do not have a floppydisk station, also disable this in your bios.

    -- Start Norton Antivirus (NAV) 2007
    -- Select Auto protect under "Settings"
    -- Select configure
    -- Under real-time Protection,Select General settings.
    -- In the right pane, uncheck "Scan floppy disk in A: for boot viruses when shutting down."
    -- Click ok
    -- Restart the computer.


    Your not the only one in this situation. It seems to happened from a update from them. Probably enabled floppy option in norton. Personally, I would uninstall the program but thats me. Hope this helps you.....:biggrin_2558:
     
  4. pinoy

    pinoy Bobtail Member

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    May 24, 2008
    mumbai
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    Thanks rookietrucker!!!

    I have followed the steps you told. But still I'm facing the same problem. Does Norton takes more place as compared other anti-virus? What to do now?
     
  5. Sabine in Mo

    Sabine in Mo Medium Load Member

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    Fredericktown, MO
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    Get rid of Norton and replace it with (according to my computer guru friend) much superior programs:

    www.comodo.com

    Accroding to him this is the holy grail of protection for your PC. It is free to use, easy to navigate, and does not have the annoying issues that Norton or others may develop.
     
  6. gearjammer-2000

    gearjammer-2000 <strong>Clutch User</strong>

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    Dec 18, 2007
    columbus Ohio
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    took my puter to puter doctor he found 6 trojans that nortons let thru,got rid of them AND nortons,add a tune up and this thing runs like new.

    he put a antivirus program on called "Avast" its freeware and according to him far superior.

    he also downloaded "pest patrol" and so far it seems the setup he installed is working great.
     
  7. rookietrucker

    rookietrucker Trucker Forum STAFF Staff Member

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    I agree with the last two posts. If you can, get rid of norton. I had nothing but problems with it. Like one of the posts stated. I also got a trojan thru norton and crashed/ruined my hard drive. I replaced the hard drive and now stand behind two firewalls.One firewall is hardware and the second is software. I also use a program by microcrap(microsoft) called defender. It works for me. I have not had any problems since I ditched norton three years ago. This may not work for everyone. You do have to get a little tech savy when it comes to some of the software thats out here. You also have to be very aware of the websites you visit. Even using google can be great but can lead you to trouble. As far as recommending a ant-virus. You will have to shop around. Check out cnet website. Its a technical site and gives you more insight on the best suite that fits your needs. If you want to keep norton. You need to research your problem some more on the web. Hope that helps........:biggrin_2558:
     
  8. dilbert

    dilbert Bobtail Member

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    Apr 21, 2008
    Newport News, VA
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    Trojans/Viruses/Malware etc. will get through ANY anti-virus product if it doesn't recognize them as bad. Norton (Symantec) is about as good as any other product with keeping up-to-date definitions. Part of the problem is how often do you have it set to update itself? But Symantec has added so many features to its Norton products that they tend to get buggy and bog down your computer. For that reason I don't recommend them any more to people who ask.

    Avast is one of the best lightweight AV products out there and they do a very good job about keeping it updated.

    Comodo is best known for their desktop firewall product. But it can ask so many questions about "do you want allow this, do you want to allow that?" that the average user is going to just keep hitting "Yes" to make it go away. They don't seem to offer an actual anti-virus product. They do have a malware protector that looks interesting. Looks to be similar to AdAware or SpyBot. Comodo has a pretty good reputation so it's probably decent.

    Personally, I don't use anything on my home computer. No AV, firewall or anti-spyware. Never had any problems. Not much of that stuff will run on Linux.
     
  9. dancnoone

    dancnoone "Village Idiot"

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    I just took that (Comodo) annoying POS off one of my laptops Thursday. When I choose to apply a setting to all future events that occur by a .dll. Thats what I want the software to do...ignore it. Not flood me with notification screens every 4 seconds. I would spend my money on ESet NOD32 first.

    Comodo lacked the source list to remove 4 current issues within my primary PC. I had to manually remove one, then have ESet reinstalled to quarantine the other 3.

    I spend too much time on warez sites ;)

    An additional note:

    ccSvcHst is not native to just Norton. It seems some smart ### Japanese teen has figured a way to use it with his new toy...which I promptly downloaded last week and filled 50 gigs of HD space with meaningless gibberish within 2 hours.

    The little b#### managed to write code that hi-jacked every piece of software that utilized a net connection. If one was shut down, another took it's place. If it couldn't use Explorer, it opened messenger, if that failed, it opened WinAmp...the list goes on and on.

    Yup..I've had a bad week. But it's over now. At least I didn't have to format the #### thing.
     
  10. Biker

    Biker Medium Load Member

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    Jun 14, 2008
    Tampa, FL
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  11. Biker

    Biker Medium Load Member

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    Tampa, FL
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    As for not running an AV or Anti-Spyware, I agree. I don't run that on my Linux machines either. However, not running a firewall is plain dangerous in my book. Most distro's have a built in firewall, and IMO, should be used.
     
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