This isn't to bash brokers or carriers.
Typically we all like to present professionalism. Hello, my name is John with "company name" looking at your load/truck. Or whatever.
However there have got to be some memorable phone conversations with one another that led to "smart mouthing"
Here's my example;
TQL wanted my truck from Mass to Miami. They were only
Looking for a "quote". Frozen 40k pick Tuesday and deliver Thursday NIGHT. I quoted $5,000. Felt decency in me compared to what I really want. Instead of telling me "ok thank you will call of we can get that", the guy has a nerve to argue with me why I won't do it for less. I try to explain to him the cost, Florida market, timing and everything. But only thing he could do was say "hahah too bad we already got the load covered for half of your price"...
After I told him to call UHaul I said "I'll do it for $800".. He said "you'll do it for $800!?" And I saod " yeah right" and hung up. As they called i raised a $1,000 on the original quote per call. Finally when I found a decent guy calling me I asked him to look at our records. On time all the time, no issues ever. Then I asked him to either sign a paper I will send him or to give it to his upper management cause off the calls I felt harassed. The paper stated our contract is VOID, and we will no longer like to do any business with them. Any future phone calls from TQL can result to going to court.
He didn't want to sign it, few upper management wanted to resolve the issue, but nobody wanted to sign it. So I had to put them on block on all the phones.
Being a smart mouth...
Discussion in 'Freight Broker Forum' started by Flipflops, Oct 26, 2015.
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