Adjusting the Rate

I can understand both sides. ALOT has to do with where its going. If I'm told a load is 20k lbs going from charlotte to cleveland and i get to shipper and its 40k there is gonna be an issue. If you tell me its crane mats and tell me its 30k, ill expect it to be 40k. There is a lot of variables, too many to say "just take it no matter the weight on the confirmation" or to say "if the weight is different from the confirmation I'm not gonna take it".

 

I don't understand both sides.

As was stated above. You wouldn't give a refund if the load was lighter. Why should you ask more because it's 3,ooo lbs. heavier????

Isn't part of teh game CUSTOMER SERVICE? And making friends.

You booked a load for a rate. It shouldn't matter the weight. But if you want to get picky. I could see a load weighing 20,000 lbs more then agreed. But 3,000? SERIOUSLY????????

With todays cheap fuel. The broker probably won't care and will find someone else anyways.
With todays cheap fuel. You've really got no room to complain anymore. EXCEPT for the already cheap freight rates.

 

well here's a deal that happened with us the other week.
Office books a ld. for me at 25k in weight.. Ok will be close as I'm close to 56k mty. 8 axle setup.. Yes this is really a 5 axle ld. but it gets us out of El Paso area and for what it was the rate was more than fair..
So I ld. the ld. and get to Pecos to weigh it... well I'm a little over 90k
The ld. grew and now I'm over gross weight.. Call the office and then I had to send them a copy of the scale ticket, which they sent the broker.
They ended up buying our permits as it grew in weight...
Yes a 5 axle could legally haul it, but they knew I was heavy coming into this deal

 

Loads are bid on location, distance, weight , commodity, tarping... oh, wait , tarping is thrown in for free these days, it's no big deal. 46,000 lbs cost me a whole lot more going over the Blue ridge mtns than 33,000. And now we are big ole babies for not sucking it up and taking more up the ###. Load confirmations are legal binding contracts... oh, poor brokers/shippers.. they have no idea what the weight of their product is, REALLY ! And the advice to bid all jobs as if they were max weight..... good luck with that in this economy.

 

46K vs 33K? What's your fuel mileage difference.....6.5 mpg vs 7.5 mg? On a 1000 mile trip what are you out of pocket? $50? And you're going to make a stink?

That's right. A good business man would leave it on the dock over $50 in fuel just so you can sit 4 days waiting for another load in this economy. Then you call the same broker back after 2 days and beg to move it for less.

If the load was lighter than advertised, would you call the broker and lower the rate?

 

It's all about accountability and standing for what's right or wrong. Probably bad for business but so dang good for the soul. And I'll have to search deep for the last time I received a load that was lighter than posted. So many truckers take cheap , misrepresented freight that now it is the norm......and expected. What a fantastic situation for shippers and brokers