Schneider dodges responsibility

Discussion in 'Report A BAD Trucking Company Here' started by AllisonFitch, Jul 30, 2016.

  1. tucker

    tucker Road Train Member

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    They have several loads a week from Amarillo to Maine, 2,100 ? miles, that's a great load in the summer.
    A couple of times when I was due home, they'd offer the Lima, OH to Pineville, LA load to me, 1,200? miles, anytime drop, it's a great load if I don't have plans at home.
    .
    A driver on the CB just asked me if I'd recommend Crete, I guess they'd been trying to recruit him.
    It's complicated here, I really couldn't answer him...
     
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  3. Derailed

    Derailed Road Train Member

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    Really doubt they overlooked his home time request. They just waited to see if he would speak up when the time came and would request to aim towards the house. Sounds like he didn't and they played dumb which comes natural to them.
     
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  4. mjd4277

    mjd4277 Road Train Member

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    As someone who has dealt with this issue numerous times, the way I see it with all the technology they load into these trucks ( putting home time requests in via macro and calling the DM's office,etc.)there should be no reason-NO EXCUSE WHATSOEVER as to why they can't get a driver home when he/she requests it. Just as much as us drivers have a responsibility to pickup and deliver loads in a timely manner the same should apply to DMs/dispatchers to make sure drivers can get home in a timely manner.
     
  5. AllisonFitch

    AllisonFitch Bobtail Member

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    My husband's DBL is doing the work of several people. This started about two months ago. Staffing had been slashed, from what I've heard.
     
  6. AllisonFitch

    AllisonFitch Bobtail Member

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    What did I tell you? The DBL forgot. You know how I know that? BECAUSE THE DBL SAID SO WHEN HE APOLOGIZED. I feel a lot of people on this message board really aren't listening.
     
  7. AllisonFitch

    AllisonFitch Bobtail Member

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    "Don't take"? that's a new one. I've never heard that you could refuse a load. The problem is probably not that simple, since my husband did not choose the simple solution. This "work with dispatch" crap.. those words don't make any since, seeing as how I've never been informed that the dispatch was really even available most of the time, and when my husband does talk to them they always just say "No." The only person my husband can ever talk to is his DBL.
     
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  8. AllisonFitch

    AllisonFitch Bobtail Member

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    He did. Originally they told him it was the trip planners fault.... later on, the DBL said, "no, it's MY fault, I forgot". And we were informed (for the first time) that the trip planners are apparently not people, they are computers. TOTALLY DID NOT KNOW.
     
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  9. Toomanybikes

    Toomanybikes Road Train Member

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    Have you ever sat around two drivers that worked for the same mega at one time. One driver will complain he put in for his home time months ago to be home for his daughters birthday or something. His dispatcher, claims they cannot get him going home, because "there is no freight going east!" Now he is sitting there in the terminal or the truck stop commiserating with another driver from the same company in the same situation only his dispatcher claims he "cannot get him home because there is no freight going west everything is going east."

    I have seen this exact situation dozens of times. Now you would think these two Einsteins would put two and two together and come to the reasonable conclusion that they are being BS by their company. The same planner that gave the guy the load that was going east but needed to go west could have been given the east bound load and at least would have felt some effort was being made and vice versa. Now both idiots turned down their load and are sitting like lumps in the terminal or truck stop complaining to each other about the same company. The company just wants them in the trucks available for planning because more trucks makes planning easier. But some mega company apologists can not get past the fact that they are going to get BS' ed once in a while.


    I have never worked at Schneider but I have worked at a mega. The same crap did indeed happen to me. While I could have overlooked the situation, I made a point of not doing that. I grabbed a hold of the guy that was in the same situation as me, got the number of his pre-plan and either made some phone calls or drug that other driver into the planner's office and forced the planner to switch loads. It was always worth it just to watch the planner squirm and try to BS his way out of the situation.
     
  10. drvrtech77

    drvrtech77 Road Train Member

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    I'm so glad I Dispatch myself...
     
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  11. PXI Incorporated

    PXI Incorporated Medium Load Member

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    I have to agree. I'm a current Schneider driver who has NEVER missed a home time request.

    I have had to check with my DBL a couple times. I mean twice in 8 months as I was given a pre assignment heading away from my house when I was supposed to be headed home.

    The first incident was my own fault as I forgot to set my home time when I came out but my dbl is awesome so he set it, removed load and sent me home.

    The second was just the planner trying to cover a load... This driver wasn't his out and my dbl fixed that one also.

    But I run out of Charlotte and from what I hear, Charlotte's the place to be.

    West Memphis is the worst (from what I hear)
     
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