The Car Haul Damage Thread:

Thank you for the link.

 

This will print 4 cards to a page, double-sided.

 

R the drivers required to know the codes for damage or do you just make notation on inspection sheet no floor mats stuff like that is crazy do u have to check to see if the Spain is there also that's crazy the dealerships try to screw carrier over bulls hit like that

 

You just learn them after a while, especially the common ones.

 

R all auto carriers that way . or do u have a inspection report and do a walk around and note scratch dents scuff stuff like that

 

New cars are coded everywhere I know of, most used car inspection forms are pictograms to mark damage.

 

After a while, you'll be able to recite them in your sleep. Some codes cross reference and some do not. If you have a dent coded on inspection as "14" Dented paint not damaged and the dealer writes it as "04" Dented paint damaged, your 14 code means nothing and you or your company will get the bill. Dealers will try to write factory wavy metal as dented. Which is actually a factory warranty to the dealer, however they get paid faster on a transport claim as opposed to a warranty claim. Some assembly plants are known for sending "acceptable flaws" out the plant door.
CYA is imperative.

 

I started to post something about it being a cut throat business. Then I awoke, and realized you are talking about car dealerships....DUH

 

The way the OEM's handle transportation claims, if you have a dealership with an in-house body shop, you can keep your shop full working on transport claims. The claim rules allow them full shop hourly rate. It pays on the carrier end to inspect and document everything. Carrier has the right to the salvage part if a part was changed, they can't produce the part, claim denied. Also, it is in the carriers best interest to get friendly with the dealers they serve, and negotiate their "in-house" shop rate and pay them direct. It is less costly and it keep the claim off your exception frequency, which matters.