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I'm pretty much a Co-Pilot fanboy too. It's quirky and has a learning curve but hasn't messed me up yet, 4 years.

 

Did the old fart shove off and say something like, "If I can only find a pay phone around here somewhere I will call my dispatcher"
At one time I had 2 milk crates full of individual maps and atlases of every medium and large city in the country. Standard operating procedure was to stop at a truck stop and take a look at the 6 foot tall map of the metropolitan area you were heading into and take notes. Using the key you guessed which routes were truck routes, and hoped you didn't come up on any low underpasses. Paper maps were far less effective at telling the whole story, unless you could get your hands on say a Chicago Underpass Map, showing every low clearance in the city, one of the few places where such maps were published. Calling the customer was a must in lots of cities.
Of course the GPS is going to route you incorrectly, more than occasionally, A combination of methods, GPS, maps, and best, check with the locals for peculiar routing information. And keeps your eyes open while enroute. You will develop a 6th sense of when it appears your truck is getting "out of place".

 

But the milk crates won't fit in the box door anymore.

 

Thomas Guides and Yeah Chicago Low underpass maps...

 

Gps maps cellphone and call the customer, but I have to say that I have talked to a lot of customers who had no idea where they were or how to get ther from where I was.

 

Some or many drivers, especially new drivers, turnover all decision-making to the GPS. They punch in a street address and follow that route, and never run the trip through a common-sense filter. That will screw you up badly. The only problem with the paper street atlas it doesn't have street-level detail everywhere like a GPS. You are forced to see the "big picture" with the paper street atlas. GPS it's very easy to focus like a laser and haven't the slightest clue you are driving into danger. IMO

 

Because they drive to work staring at their phone.

 

Are you confused yet?

 

Yes, the old milk crate filing cabinet; I'd forgotten about those. That's where I found that Snickers Bar I lost a couple years before.