Stay Away From a New Benson Trailer!

Discussion in 'Flatbed Trucking Forum' started by JoelH, Jun 7, 2017.

  1. MACK E-6

    MACK E-6 Moderator Staff Member

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    The tires also being tore up might be indicative of that.
     
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  3. JoelH

    JoelH Bobtail Member

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    Definitely finding a new dealer. They keep telling me their hands are tied. It's up to Transcraft/Benson engineers to figure it out. I can see that, but at least put some heat on them.
    Haven't really had the best of luck with any truck or trailer dealers after the sale.
     
  4. JoelH

    JoelH Bobtail Member

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    No tire issues
     
  5. MACK E-6

    MACK E-6 Moderator Staff Member

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    That rules out tight turns then.
     
    shooter19802003, cke and Razororange Thank this.
  6. Hurst

    Hurst Registered Member

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    I had an issue with the S Cam shaft on my infinity when I first got it and not really knowing who to take it to, the first shop I went with did me like these guys are treating you. 2 weeks to before they even started the repairs. It wasnt until I had a face to face with a heated discussion to light their fire and they finally got it done.

    Found a new shop and have been getting excellent service with them. So definitely sounds like you are not a priority to the people at this shop.

    Hurst
     
  7. JoelH

    JoelH Bobtail Member

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  8. Sshipley

    Sshipley Bobtail Member

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    Having same problem with a 2016 48' Benson with lift axle. Could use more info on your warranty fix. Thanks
     
  9. Dirty-Low-Walker

    Dirty-Low-Walker Medium Load Member

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    Was the dealer Kentucky Service parts & Equipment, LLC ?
     
  10. rank

    rank Road Train Member

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    Sounds like you lifted the rear axle with a load on.
     
  11. brsims

    brsims Road Train Member

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    I drag a Rietnouer 48' Spread Axle Big Bubba. Trailer has somewhere around 800,000 miles on it, hauling steel coils.

    I'm considering getting it re-aligned when I get issued my new to me truck next month. Oh! And I had to replace a marker light last week.

    Rietnouer for tha win!
     
    Vampire, shooter19802003 and stwik Thank this.
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