I'm lining all my ducks on starting a hot shot company and I'm curious to how freight is handled if my truck breaks down. This would be going through a loadboard or broker for loads.if anyone has had to deal with this problem please inform me on how to handle it. Thanks
Breaking down loaded
Discussion in 'LTL and Local Delivery Trucking Forum' started by Nathan88, Nov 29, 2017.
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If you break down, you will need to contact the customer and make a new appointment and delivery date after the truck is fixed.
Alternatives include repowered by another company driver, especially teams. One can be sent to grab your load and take off asap while you sit in the shop unpaid waiting for repairs with your tractor.
Just a couple thoughts. It may or may not apply to you. -
unless you have a back up driver AND another truck, you must call the customer either way and tell them you're broke down, and gonna be late.
this is why proper PM service is paramount, to any operation. even a person running a Uber for income
if you're gonna be doing hotshot via say 1 ton pick up truck, have at least 2 spare tires. maybe at least 2 radiator hoses, anti freeze, and always some extra oil. you can not be ready for anything that comes up, but you gotta dig in and try.
another thing, is to get on board with a national break down service. i'd also check the truck dealer network for anytime you need a dealership.
i can't say for sure, but if you have one too many breakdowns, you may get dumped as being not qualified for the job. -
Well that really depends on the breakdown,a leaking air chamber is not the same as a blown turbo.is the freight time sensitive?what time of day?what day of the week?how far from home base?
U have to determine the best course of action and act quickly.
I use ntts breakdown website to find nearby shops and dealers and call different shops to discuss rates and time to fix problem before deciding on who to use.
Will only call customer if i knew 100% im gonna be late otherwise no need to bother them with a problem they dont have to solve.
Worst case scenario truck broke down and its gonna take few days to get it fixed,for that u need to have enough money to weather the storm,u gonna need to hire somebody to repower ur load paying him round trip to bring ur trailer back,hire a tow truck and pay the shop to fix the problem. -
Or if needed. Hire local forklift to transload. I would do that before allowing my trailer to be pulled by someone else.
Good luck.
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