Dealer Back Order

My 2025 Kenworth W990 had a transmission service light on. Took it to the dealership in Dallas. They diagnosed it and said needs new clutch. 18 speed Automatic transmission. Truck has been there for 2 weeks. Call everyday and at first they don’t know the part number and now it’s we’ve ordered it but don’t have an eta because of back order etc.
What would or could you do if your truck was at the dealership and they can’t give you even an ETA when the part will arrive.

 

Ok. Thank you.

 

153k

 

I didn’t ask but my assumption is no. I have a mechanical neck RGN with the flip box down. I would need ramps. They are closed when I just called for the holidays. When I called earlier today to get any type of idea, the service guy said to check back next Wednesday.

 

I’ve read about farmers who can’t work on their own equipment because the only way they can get a diagnostic is thru the John Deere dealership. I’m beginning to feel that the banks (hedge funds) that control these corporations are really just taking from the average person in medieval ways but with modern nuances.