Pa ez pass help

Discussion in 'Ask An Owner Operator' started by Dino soar, Jan 4, 2022.

  1. Dino soar

    Dino soar Road Train Member

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    Well I'm going back through my statements for my taxes just to double check things and I see a bunch of charges on my account that I did not make. Thank goodness it's not like thousands of dollars but it's probably hundreds for sure.

    So I speak to the lady at ez pass and I said I did not make these charges.. She said well we see your plate. I said I travel in a very specific region I do not travel in those areas.

    She said what color is your truck? I said my truck is blue. She said no your truck is white. I said no my truck is blue. She said OK I'll send you a photo. My truck is a blue freightliner and she sends me a photo of a white International. I said that's not my truck. She said yes but that's your plate.

    I said I've reviewed my logs. That truck was traveling when I wasn't even working. So she said well I guess they took your plate.I said no my truck was sitting in my garage that is a fake plate. She said no one can fake a plate.

    I said lady DOT already told me there are Russian mobs they fake CDL licenses. She said well that's a license that's not a license plate. I said lady don't you understand the CDL has a hologram on it it's hard to fake... a plate is easy to fake.

    Oh no no that's not true. Well I don't want to pay those charges. Well that's your plate so you're responsible. I said no I did not make those charges I'm happy to pay my own bills but I'm not paying for someone else to run on the turnpike.

    Well you can submit your information and your registration and take photos of your truck but you're not going to win. I said lady which part of I'm not paying charges that I did not make do you not understand? I have no problem paying my bills but there's someone running around all the pa turnpike using easy pass that is charging it to me don't you understand that?

    I said you have a photo of the trailer that's not my trailer I don't have any tag like that. We don't care about the trailer we just want the tag on the truck. But that's not my truck that's not my tag.

    Anybody have a lawyer I can call anybody have any information that would help with this?

    I have no problem paying my own bills but this is ridiculous.
     
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  3. motocross25

    motocross25 Road Train Member

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    I can’t be of any help to your situation but I’m subscribing just for the fact that this is insane. I’ve never heard of anything like this and I hope the best for you in this, this seems like it’s going to be a long endeavor.
     
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  4. 062

    062 Road Train Member

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    I had the same thing a few years ago. I took pictures of the truck with the tag and would send it with the form to dispute the charges. I finally had enough and turned the plate in.
     
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  5. Dino soar

    Dino soar Road Train Member

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    As I checked my info, the plate number on the ez pass is incorrect.

    They are telling me that I put the wrong plate number down, I don't remember who did the plate number whether I call or did it online.

    But the lady is saying she could care less if I can prove that's not my plate and that's not my truck because if that's what it says on the account then I'm liable for it.

    Gotta love the Pennsylvania turnpike.
     
  6. 062

    062 Road Train Member

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    What I dealt with was they changed a 1 to a 7 on their plate.
     
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  7. Dino soar

    Dino soar Road Train Member

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    I guess you never got the money back.

    That's the thing that really bothers me. It isn't even necessarily about the money. It is about the money but that's not really the point.

    This woman tells me flat out if that's what it says on your account you're paying it. I said well I can prove to you those are not my charges and that's not my truck. I don't care what you can prove or not prove if that's the number that is on your account you are paying for it.

    So I said OK let me ask you a question.. If I apply for mortgage and I transpose the number and that happens to be your social security number are you supposed to pay for my mortgage?

    And she sat there speechless and I said exactly that's the point. Mistakes happen but when you find the mistake you correct it. You don't pay for someone else's mortgage.

    Thank God it looks like it's only a couple hundred dollars, if that.

    So I guess we'll see if the big boss of all the big bosses there that's supposed to call me it's going to tell me anything different. Probably not.
     
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  8. 062

    062 Road Train Member

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    Ny/Nj was where the charges were from and both have a form to dispute charges.
    I paid the first one or two because of not paying attention. Then I got a bill after I had been running Tx for a month.
     
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  9. ProfessionalNoticer

    ProfessionalNoticer Road Train Member

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    This is why I stopped running the Turnpike years ago. They tried to get me for a few grand. I beat it but cancelled everything immediately and never went back again.

    I made a wrong turn a couple months ago and they tried the same thing all over again. I caught this one early though and it was rectified immediately on the phone.

    Stand your ground. Send any GPS info you have from your phone or something like Maps history. Forward your logs and registration details along with pictures of your truck.

    Don't let them screw you. Also, if you hire a lawyer get his fees included in the suit. I would also record all calls and make them acknowledge they're being recorded too.
     
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  10. 86scotty

    86scotty Road Train Member

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    I had it happen with a personal truck. The one they got a picture of was my same color and kind of truck but with one digit different on the plate. It was hard to prove but after a few calls it went away.

    I'd be pissed if I were you and sounds like you are doing what you can. Let us know how it turns out.
     
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  11. Siinman

    Siinman Road Train Member

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    How long have you had the account? Did it just start messing up or is this something that has been messed up for years? This just seems crazy yet I know how these people work. They will just about die before helping any person that is trying to do right.
     
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