I'm curious to know what o/o's look for in an independent freight dispatcher. Is it worth having one?
btw, I'm exploring becoming one, after dispatching for my dad's trucking company for years... but I hear/see tons of push-backs and negativity.
Appreciate all comments...
Marie
What do you Look for in a Dispatcher?
Discussion in 'Ask An Owner Operator' started by Marie1208, Mar 6, 2015.
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Never have used one but have thought about trying it just kinda leary of it. Seems as tho it could either be a good service or easy way to get taken. As in if dispatcher was in with just one or 2 brokers and not really working for the trucker but more for benefit of a broker. Have always been very curious about using a dispatch service.
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with todays smart phones and such I don't see the need for them. maybe for some local work but dispatchers don't like that more work for them
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HOT, Sexy voice ! :smt008
VeganTrucker and double yellow Thank this. -
Thanks sliver, I never thought about that part and I can see how that would be frustrating not to mention total conflict of interest and I think illegal? it'll be like having a double agent... I dispatched my dad so I never had trust issues and I genuinely wanted him to have the best paying load/lane. But I can see how that is worrisome for an o/o, you're already getting screwed over by the broker to have a dispatcher taking on both sides.
Thanks for your input... -
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reefer101, yes you're right, smartphones are becoming a new way of doing business, enabling easy access to load boards and shippers. That being said, my dad just learned how to text, he retired from trucking two years ago but he hated dealing with the brokers, he didn't have the patience nor the tolerance to deal with the BS so he left it all for us to do. All he wanted to do was drive, eat, sleep and repeat.
But.. nowadays you all are more tech savvy and technology makes it a lot easier ... definitely see your point.
Thanks reefer101!reefer101 Thanks this. -
I'm a O/O, I dispatched myself for a few years before I took some time off. When I came back I have a Dispatcher, whom I pay a % of load. He has Shipper Direct loads and pulls off the boards to keep all Trucks moving.
I know from past experience that driving and trying to find loads does not work as well as being dedicated to one task. -
Bigray, driving across country is a huge time consuming and tiring task of itself, especially with the tight regulations for keeping daily logs etc. I would think that independent dispatchers were a gem to have, but from what I keep reading and learning there are valid points as to why O/o's chose not to have their own dispatcher... Unfortunately people want to wear different hats because they're hungry for money instead of being passionate for the industry, not to say that it's not about the money but being a dispatcher, let alone a trucker is hard work, there has to be some passion and care to do the job the right way.
thanks Bigray! -
I have a full time dispatcher on staff, they handle the work for all 3 trucks plus do some other office tasks. When I had only one truck I did all my own dispatching, and I keep a close watch on our dispatcher now. If you have a following of brokers and direct customers then you can do well as an independent dispatcher. One truck operators without a spouse at home to do the clerical work involved with dispatching will be your target market and would benefit the most from your service. The biggest drawback to me regarding an independent dispatcher is the trust thing, second would be competency. No one knows how I like to run better than I do, it is hard to give up control of my runs to a stranger, it takes time to earn trust between two people and to learn how each other works.
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