Originally Posted by lilillill I realize I'm responding to an old message, but thinking about the receiving clerk at the H.E.B. in San Antonio still makes my blood boil some 15 years later! She's probably talking about the same ##$% that I had the misfortune of meeting in the early 90's when I drove OTR for PST Van Lines.
When I think back to all the crappy grocery warehouses that I had to deliver to during my, relatively short, 5 year OTR career, H.E.B. stands out as the NUMBER ONE worst place to have to deliver to. Here's just one of my H.E.B. stories... and believe me, there were many:
This probably took place in 1991, very shortly after I started driving truck, so I was still pretty green. I was hauling a load of Campbell's soup out of Sacremento (which is another story in itself), which delivered to the aforementioned warehouse of hell. When I got into the dock, I was approached by a guy, who probably worked for H.E.B., asking me if I wanted to hire a lumper. I recall he wanted some ridiculous amount like $120 to peel two layers off each skid. I told him "no thanks, I'll get it myself." Needless to say, he indicated to me that that really wouldn't be a good idea and that if I wanted to unload it myself, I would have to give up my dock and wait a while. This set the precedent... not wanting to camp out all day in the "punishment" area of their lot, we settled on a extortion fee of $60.
After he left, I jumped up in the sleeper to take a nap, figuring I might be able to get an hour or two while the supposed lumper restacked a few skids. Just about as soon as I shut my eyes, I felt a fork truck going in an out of the trailer. Turned out he was the fastest lumper I had ever seen. Had the whole truck unloaded and all the skids restacked in less than 30 minutes. Uh huh... I knew I'd been ripped off and now I was pissed.
I went in to get the bills signed and that's when I met mr cigar-chomping, three-wheeler-riding, fat*** receiving clerk. He looked at his watch, told me it was now lunchtime, and that I could come back and get the bills in 45 minutes. He couldn't possibly be bothered to take two seconds to sign the bills. I told him that was fine, but if they wanted their dock back any time soon, it might be better if he just signed the bills and let me go. He turned his cart around... and left...
I went back out to my truck, locked the doors and crawled into the sleeper. About an hour later, they were bangin' on my door telling me to get up, they needed the dock. "Ha" I thought, "it'll be a cold day in hell..."
A while later, Mr. ##$%*** came out and informed me that PST was on the phone and wanted to talk to me. I reluctantly got out and went in to talk to my dispatcher. I told her what the deal was, and she begged me to "just get the bills and leave." Mr. ##$%*** handed me the signed bills and as I was leaving, I noticed they piled a whole bunch of used shrink wrap in the trailer. I walked into the trailer and proceeded to toss the shrink wrap into a trash can on the dock. He told me that was my garbage and that I couldn't throw it away in their can. I felt like punching his teeth down his throat... but instead I left.
I pulled the truck away from the dock quite a ways, got out to close the doors, tossed the shrink wrap out in the parking lot and hauled ### outta there. After leaving, I had a brain storm... I searched out the nearest H.E.B. store and stopped in for a visit. Bought a package of cookies, took the cookies out and tossed the empty package back at the cashier. Told her it was her garbage, and that if she wanted to know why, go see the receiving clerk at the warehouse.
H.E.B. is the king of crooked grocery warehouses.
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Jim |