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Shippers & Receivers - Good or Bad Load O' Freight That Just Can't Wait. Had a good or bad experience with a shipper or receiver? Discuss grocery warehouses, lumpers, and anything dealing with pickups or deliveries here. Does that shipper let you park and sleep? Does the receiver FORCE you to get a lumper? Trucker Directions

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  ^ Top   #101  
Old 01.19.2008
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ROFL!!!

Quote:
Originally Posted by lilillill View Post
I realize I'm responding to an old message, but thinking about the receiving clerk at the H.E.B. in San Antonio still makes my blood boil some 15 years later! She's probably talking about the same ##$% that I had the misfortune of meeting in the early 90's when I drove OTR for PST Van Lines.

When I think back to all the crappy grocery warehouses that I had to deliver to during my, relatively short, 5 year OTR career, H.E.B. stands out as the NUMBER ONE worst place to have to deliver to. Here's just one of my H.E.B. stories... and believe me, there were many:

This probably took place in 1991, very shortly after I started driving truck, so I was still pretty green. I was hauling a load of Campbell's soup out of Sacremento (which is another story in itself), which delivered to the aforementioned warehouse of hell. When I got into the dock, I was approached by a guy, who probably worked for H.E.B., asking me if I wanted to hire a lumper. I recall he wanted some ridiculous amount like $120 to peel two layers off each skid. I told him "no thanks, I'll get it myself." Needless to say, he indicated to me that that really wouldn't be a good idea and that if I wanted to unload it myself, I would have to give up my dock and wait a while. This set the precedent... not wanting to camp out all day in the "punishment" area of their lot, we settled on a extortion fee of $60.

After he left, I jumped up in the sleeper to take a nap, figuring I might be able to get an hour or two while the supposed lumper restacked a few skids. Just about as soon as I shut my eyes, I felt a fork truck going in an out of the trailer. Turned out he was the fastest lumper I had ever seen. Had the whole truck unloaded and all the skids restacked in less than 30 minutes. Uh huh... I knew I'd been ripped off and now I was pissed.

I went in to get the bills signed and that's when I met mr cigar-chomping, three-wheeler-riding, fat*** receiving clerk. He looked at his watch, told me it was now lunchtime, and that I could come back and get the bills in 45 minutes. He couldn't possibly be bothered to take two seconds to sign the bills. I told him that was fine, but if they wanted their dock back any time soon, it might be better if he just signed the bills and let me go. He turned his cart around... and left...

I went back out to my truck, locked the doors and crawled into the sleeper. About an hour later, they were bangin' on my door telling me to get up, they needed the dock. "Ha" I thought, "it'll be a cold day in hell..."

A while later, Mr. ##$%*** came out and informed me that PST was on the phone and wanted to talk to me. I reluctantly got out and went in to talk to my dispatcher. I told her what the deal was, and she begged me to "just get the bills and leave." Mr. ##$%*** handed me the signed bills and as I was leaving, I noticed they piled a whole bunch of used shrink wrap in the trailer. I walked into the trailer and proceeded to toss the shrink wrap into a trash can on the dock. He told me that was my garbage and that I couldn't throw it away in their can. I felt like punching his teeth down his throat... but instead I left.

I pulled the truck away from the dock quite a ways, got out to close the doors, tossed the shrink wrap out in the parking lot and hauled ### outta there. After leaving, I had a brain storm... I searched out the nearest H.E.B. store and stopped in for a visit. Bought a package of cookies, took the cookies out and tossed the empty package back at the cashier. Told her it was her garbage, and that if she wanted to know why, go see the receiving clerk at the warehouse.

H.E.B. is the king of crooked grocery warehouses.

___
Jim
I LOVE IT!!!! I'm dying here thinking of the look on that jerk's face when you did that. And that poor cashier!!! Dangit driver, if you were still OTR, I'd have to buy you dinner sometime just to say thanks for giving them what they deserved. Am also kicking myself thinking "Why didn't I think of that?" I kneel at the feet of the master!!!!
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  ^ Top   #102  
Old 01.19.2008
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lilillill

The cookie wrapper trash story is classic!! Thanks for the laugh!!
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  ^ Top   #103  
Old 01.27.2008
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Walgreen

At Their Perrysburg, Ohio warehouse if you get out of there four hours after your dock time your luckey.
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  ^ Top   #104  
Old 01.31.2008
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As for me, Gordon Food Service in Springfield, Oh comes to mind. The people are nice and you have a football field to back in but I delivered there three times and the shortest unloading time was seven hours.

The good thing about it was it was close enough to the yard where I picked it up that I got city pay from the time I was dispatched until I was unloaded.

The bad thing was dispatch always seemed to send me there after I had two days off. Nothing like being rested with hours to run and get a load that goes 33 miles.
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  ^ Top   #105  
Old 01.31.2008
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Well, instead of having hours to run, you now have hours to sit.
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  ^ Top   #106  
Old 02.10.2008
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This was some little medical supply sinkhole, in Trenton NJ, I wish I could remember the name of the dump.

Got there about an hour early for my 8 PM appointment, checked in the gaurd shack only to find out that they are only open 7 AM to 4 PM but stop unloading at 3 PM. He cant explain why I had an 8 PM appointment but he is happy to offer that today is Friday so you will have to wait till Monday.

Monday rolls around and I check back in. They asked me why I was late??!! A driver from another company had also been there with me all wekend and we both assured them that we were in no way late. I think they got a kick out of doing this. But anyway we got empty, got our bills signed and were cleared to leave about 3 hours later.

Now I have just got a new load message on my qualcomm. I am in the middle of nowhere, and need a couple minutes to catch up my log book (start my day) and find my next shipper on the map. So when I am pulling thru the security gate I asked them if they had a place I could park for about 10 minutes. He pointed me toward a set of docks outside the gate and said park there, we dont use those anymore.

I no sooner get the brakes set than this yahoo comes screeching over in his dodge caravan screaming and yelling that I cant park here. I told him the other guy said I could for a few minutes. He tells me he is the gaurd outside the gate and that other guy has no "authority" on his side of the fence. I offered that I would be happy to move the truck if he could just tell me where he would like it. Words I would later enjoy! He responds with raising his voice even higher, not answering my quiestion at all and telling me he is now calling the cops. So I asked the jack off if he needed to borrow my phone. Keep in mind I am a team driver so I had a witness to everything I am saying here. He followed with threatning to come up there and "kick my ***". So I invited him to walk his fat *** over and give it his best effort. Finally he grabs his cell phone, my co-driver is laughing and begging me to move the truck.

The guy screams over, "one last chance to move your truck before I call the cops". Again I explained to him I would move the truck but needed to know where he wanted it. He actually pointed to the parking spot he was occupying!!! So I released the brakes about to show this idiot how stupid he really was acting. I mean he was parked in the middle of the driveway, at least I was out of the way....and would have to crush his truck AND his ego to follow his instructions. My co-driver hops out and while I am backing up to set up to park on top of this so called security gaurd, he strolls over to tell the goofball he might want to move his little van. At this point the guy realizes what he had asked me to do. His idea of thinking fast was to tell my co-driver that he meant to put it over there and apparently just picked a direction and pointed. Right to the employee lot, room for about 15 cars and half those being used. Meanwhile without realizing where he had pointed he starts telling my co-driver that he hadnt actually called the police, he had instead called his wife.

So now we head slowly toward employee cars. At this point I am just trying to aggrevate the little booger. He watches as I inch it right up in there between cars blocking the lot completely, yet leaving myself all the room in the world to back out. To which he yells "thanks guys!!!" and speeds off as fast as that little van could carry him.

I waited there for a bit to see if he had the nerve to come back and ask us to move again, but he never did. We finally left, but we laughed at this idiot for miles and miles.

I cant wait to get a load back there!!!
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  ^ Top   #107  
Old 02.11.2008
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Quote:
Originally Posted by Harley1 View Post
Used to drive G.P. dedicated team been to G.P all over the U.S. and Big Island was one of the worse hurry up and wait is the name of the game there. We started to complain every time we went there because of the delay for live unloads so finally we got all scrap loads to be drops. Still getting in there was an adventure.
We rarely get to drop scrap in there and usually only after waiting a few hours. I absolutely hate that place. Maybe it's just me but it seems like the places I go to from there are just as bad.
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  ^ Top   #108  
Old 02.11.2008
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As long as I'm gettin' stuff off my chest, Wegman's grocery in Rochester NY. another pack of jack holes to deal with. It's one thing to take a long time to unload but there is no reason to be rude in the process. In Wal Mart's defense they have always been polite but their saftey rules can be tedious.
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  ^ Top   #109  
Old 02.12.2008
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Quote:
Originally Posted by koolkev View Post


COSTCO,


Im sure theirs others that might have the same policy of making u wait away from your truck while they load/unload.But at one CostCo in particular she wouldnt even let me stand outside to smoke a cigarette.
I offered to unhook,gi ve her my keys,whatever she needed but I was very close 2 telling her to ####off and they would find another driver 2 deliver.


We cant let em treat us like children and We(I) will demand some respect if they would like the same.


k
You do know the reason for this and why WalMarts now have you unhook and pull out? At the rate of speed the forklifts go into the trailers and hit the walls, with you not in the truck or hooked its allot harder for you to feel the movement and sense they just poked the walls.

With you hooked up and in the truck it is allot easier to get out when YOU know they poked the wall or hit the bulkhead so hard it broker the reefer return air plastic, get out and call them out for doing so. With you out of the truck or unhooked its allot harder for you to sense those sounds and movements hence attaching them to any damage. I only know this cause I was an unloader for Albertsons and Academy and have driven more brutally than was necessary.
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  ^ Top   #110  
Old 02.12.2008
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Quote:
Originally Posted by jasonb1 View Post
Coca Cola has it in their contract to pay $50 per hour for detention after 2 hours. Brokers will ask you what time you loaded and unloaded so they can collect it so make sure your confirmation specifies that you get $50 per hour for detention or you're just making the broker more money because coke does pay it every time.
This is very true. Every time i have been there more than two hours, as long as its noted on the BOL then I get paid. One thing I dont mind about waiting when at least I will get SOME compensation.
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