Anyone else dealing with United Road Bull ####

Discussion in 'Expediter and Hot Shot Trucking Forum' started by Ryan S2016, Nov 26, 2016.

  1. Ryan S2016

    Ryan S2016 Medium Load Member

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    301
    Feb 11, 2016
    Western North Carolina
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    This is twice in two weeks UR has messed up my pay, because they changed yet another procedure on their so called "state of the art" app. I called and called spoke with dispatch who said they called accounting and accounting said I was not checking in the unit correctly and accused me of STI which is bull malarky and now my pay is 5 days past due but yet they will still take the 5% ACH fee for 2 day pay even though its been 5 and will end up being 7 by the time I do get paid.

    I see now why their ratings are going down on central and to think I was defending them saying they don't mess with people. HMM maybe reconsidering that now.

    Anyway hope everyone had a great turkey day time to hit the open road again. Be safe out there everyone
     
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  3. ZMcRaney

    ZMcRaney Bobtail Member

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    1
    Dec 15, 2015
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    Man we quit doing business with those cats months ago and haven't lost a bit of sleep over it. Their dispatch department is horrible, the app is a POS and dealing with Carmax, especially Baton Rouge, was more of a pain in the ### than it was worth.
     
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  4. Ryan S2016

    Ryan S2016 Medium Load Member

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    301
    Feb 11, 2016
    Western North Carolina
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    I am beginning to see that. I have been waiting 11 days for pay on a two day pay because of their screw up
     
    MsRottn Thanks this.
  5. MsRottn

    MsRottn Bobtail Member

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    Feb 27, 2013
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    You just cannot trust United Road...Period! We stopped working with them after they deducted from our pay because a dealership claimed we delivered a severely damaged vehicle that they would not be able to sell. I was treated like a POS bold faced liar over the phone with their people and got NO apology when I was able to prove the dealership was full of horse-pucky because they had the UN-damaged vehicle posted for sale on their website with all sorts of pictures. They arbitrarily with-hold pay, lowball prices and flat out lie to truckers. I don't miss hauling for them one bit.
     
    Ryan S2016 Thanks this.
  6. Ryan S2016

    Ryan S2016 Medium Load Member

    450
    301
    Feb 11, 2016
    Western North Carolina
    0
    I have a good relationship with one dispatcher, and when she calls and only her will I consider a load because she pays fair and has gotten in trouble more than once. I get e-mails daily asking me to take loads and calls they get mad when I decline them even if their "hot" because I know what CarMax is charging the customer to transfer the unit and their not even paying 2% to the driver. I did it in the beginning to get in the door to make a name for my company but that time is over its pay or find someone else
     
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