Estes Express Lines reportedly fell victim to a cyberattack that disrupted operations. Based in Richmond, Virginia, the company has upwards of 240 terminals and 22,000 employees to handle its less-than-truckload, and other services across all 50 states and Puerto Rico. The recent cyberattack downed the organization’s website and crippled its technology.
“Yesterday we shared a notice regarding an ongoing IT infrastructure outage and can confirm today that this outage appears to be the result of a cyberattack,” an Estes notice states. “While we are unable to share specific details at this time, our terminals and drivers are effectively picking up and delivering freight while we work through this event. We’re working as quickly as possible to resolve this issue and to return to business as usual.”
Although the freight transportation outfit managed to stay open for business, the incident is a telling reminder that everyday truckers and carriers are overly reliant on internet connectivity. Living and working in the digital age also means accepting the fact a skilled hacker could steal your valuable and sensitive data, unless you take precautions. But rather than waive the white flag and resign yourself to just taking out cyber insurance, there are strategies people in the truck driving trades can use to deter cybercriminals. Consider hardening your defenses by using these practical tools and techniques.
Integrate Two-Factor Authentication
This standard cybersecurity tool requires online account users to input a code after entering their username and password. The numeric code is usually sent to a secondary device that a hacker cannot access. Although simple, it has proven a successful way to prevent data breaches. Truckers can add this security measure to credit card, banking, and business login profiles.
Avoid Public Wi-Fi
Although coffee shop chains and truck stops offer free internet access, they are not always as secure as they seem. Truckers may need to click on a box indicating they have read the user parameters, which rarely occurs. After that, you are granted speedy Wi-Fi access. Hackers know this and use a strategy called “spoofing.” They create a look-alike platform and scam people. Once you unknowingly enter their hacker site, they learn your usernames and passwords.
Consider setting up a virtual private network (VPN) through your phone or internet provider. A VPN is essentially a secure hotspot that prevents cybercriminals from monitoring your online activity. Not only will you avoid getting “spoofed,” but cybercriminals won’t be able to monitor your activity.
Sources:
https://go.estes-express.com/estes-landing
https://www.freightwaves.com/news/estes-express-confirms-cyberattack
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