Spring cleaning can apply to a repair shop and a home. What can you do to streamline your operations? With fewer new trucks being produced, shops have been busy keeping older trucks on the road. Now might be a good time to do a little spring cleaning in the service department. Start by looking at the way the shop is organized. Is it set up to keep technicians in their bays working? Technicians need ready access to tools, including specialty tools. Keep them in a central area and have a system for checking tools in and out to track usage. When technicians can’t find the tool they need, they waste valuable time looking for it.
While looking at shop organization, consider adding commonly used parts to each technician’s bay (space permitting). If you have maintenance bays, this especially makes sense. Look at workflow, too; changing it may be difficult due to space constraints, but worth exploring. Spring cleaning implies natural cleaning; look at floors, windows,bay doors, etc. Cleaning up the shop can boost morale and help recruiting efforts, conveying that you value technicians’ work.
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