The Federal Trade Commission has filed a lawsuit against a fuel card company for allegedly using hidden fees and deceptive practices to cheat customers out of hundreds of millions of dollars.
FleetCor is an Atlanta-based company which provides fuel-card services under the Fuelman name. The company also provides co-branded fuel cards for many trucking companies.
Both FleetCor and its CEO, Ronald Clarke, are targets of the lawsuit. They are charged with billing customers for additional fees without disclosing them, often after a few months of the contract had passed in order to make it less likely for customers to notice them. The company also allegedly waited to deposit payments until after their due dates had passed, and then turned around and charged customers a late fee even though they had paid on time.
These allegations are in addition to the company paying back less than one cent per gallon to customers despite marketing claims that customers would save 5-10 cents per gallon.
“After sign up, FleetCor has charged customers at least hundreds of millions of dollars in unexpected fees, a practice one FleetCor employee has referred to as ‘add[ing] arbitrary fees and run[ing] off the accounts,’” reads the FTC complaint. “When customers have noticed the charges and complained to FleetCor, and FleetCor has agreed to remove them, in many instances FleetCor has begun charging these customers for different fees to make up the difference.”
Source: ftc
FTC should charge him 3 times what he stole, then put him in jail until he pays
Bruce Wills, how exactly does a person pay back triple much less the original amount while in jail?
Is prison a new 7 figure career choice I’m unaware of?
There is no one with integrity in this world, only liars and theives…
your summation sounds like the domain of mankind since
Adam and Eve.
They learn from one another’s success.
I totally agree with you! I honestly don’t know what this world is coming to. Let me take that back, Yes! Yes I do know what it’s coming to, an END! SOONER THAN MOST PEOPLE THINK!
Another one just like Pilot owner, Buy your way out of jail time.
If it comes from a call center… hang up! Quick!
EFS needs to be looked at as well. Despite having the app and desktop access I can’t get any type of statements on the fees I am paying for each card that I have.
They got us for at least $600. We were just trying to get off the ground as an owner operater. Scumbag.
Just wondering who should I call I have a trucking company for the last 3 years and I used fleetcor for my fuel cards what should I do
Fuel man didn’t reverse my charges.
It’s a shame that the most common trait mankind has is greed. These big companies have people on their payroll with the sole purpose of trying to find new schemes to steal off their customer base. A lot of people just pay their fuel bills without even looking at the fine print and these rich a holes are laughing at them all the way to bank
It only takes 2-3 corrupt employees to destroy a company. All for selfish purposes without any concern how it affects many others lives. Getting worse by the day.
FLEETCOR , FUELMAN , PILOT , FLYING J ARE ALL THIEFS . ALL TRUCK DRIVERS ARE REQUESTED TO STAY AWAY FROM THIEFS .
The love of money is the root of all evil.
This is why everyone needs to check every bill they get to ensure it is accurate. Even with large trucking companies, the savings could easily surpass the cost of the time it takes to check every line of every bill. Record every disputed charge and keep a record of its solution, step by step including who was spoken to, when (date and time), and exactly what was said.
Those who are situated in positions of power and choose to commit fraudulence adopt these tactics from the biggest fraudsters known to us. The Central Bank System Crime Syndicate. Unfortunately, the “Too Big To Fail,Too Big To Jail” aspect is a luxury not all are subject to.
Americans with Integrity, very few….
We need to stay united against this fraudulent system and select our government very loyal to we the people.