Load board Total Quality Logistics (TQL) announced on Thursday that there has been a security breach. Hackers had access to incredibly sensitive information including tax ID numbers as well as bank account and routing numbers. According to TQL, “ACH payment theft may have occurred.”
Carriers were notified on Thursday that a data breach of TQL’s IT systems had occurred. According to the ‘hotline’ page that TQL set up, the breach occurred on Sunday, February 23rd, 2020. TQL says that “the hackers gained access to information in some of our carrier accounts, including, in many instances, tax ID numbers and bank account numbers.”
How many carriers were exposed is currently unknown. A TQL spokesperson told FreightWaves that giving a specific number could “compromise the investigation.” According to its website though, TQL serves a network of 85,000 carriers.
So-called information/data phishing attempts like the one that likely caused the breach are fairly common. But in this case, it appears to have been so successful that money may already have been pulled from several carrier accounts using ACH payments.
“As of today, there have been less than 20 carriers identified where ACH payment theft may have occurred,” reads a statement from TQL.
Still, the company is recommending that carriers contact their banks and notify them that their banking information was potentially compromised. TQL also recommends carriers put up a fraud alert or even put a freeze on their credit file.
“Our IT security teams identified the issue quickly and countered immediately to secure all online information,” Kerry Bryne, president of TQL said in an email sent to carriers. “We’re confident any access the hackers had to TQL’s systems has since been blocked.”
Source: overdrive, freightwaves