Residential deliveries

You don't want to know. Some things, the less you know about them the better off you are.

 

FedEx Freight is real big on residentials. Last year they started hyping up a new full service indoor delivery service that was meant to partner with major retailers and take work from the small local guys that normally do those jobs. Haven’t heard much about it recently but I’m sure it’s not going anywhere anytime soon.

 

Yeah the way the FedEx service was described to me, it sounds like when I got my washer and dryer from Best Buy. Two guys showed up in a Penske straight truck, brought the washer and dryer into my house, hooked them up and took away the trash.

 

heres what my TM said " Lift gate delivery " rolling it off the gate and leave it curb side ,Inside delivery just beyond on drive way gate and drop it there , always have them sign for the shipment before you off load cause have the time they wont help you reload it ......and if they start giving lip leave. i do it all the time. you got flat rate freight not WHITE GLOVE SERVICE call the person you bought it from to schdule another option.

 

So, does FXF stand for "FedEx Flooring" or "FedEx Furniture?" I wonder some days.

 

I ran Reddaway for 6 years and 15% of our drops were residentials. I now work for the sister company USF Holland and we do closer to 2% residentials.

If a load planner screws you and puts you in a 53 ft liftgate inside a tight area, then that's one thing. For the most part they make things work just for getting the freight off.

Actually dealing with residentials, they work out way better than some commercials. This isn't stock or inventory. This is crap they ordered on the interweb and they will jump through all kinds of hoops to get it off your trailer.

I've only had one really bad residential and the rest were cake with some offering me tips for the frosting.