Does broker have legal grounds to proceed with claim?

The contract is what matters. You need to read that and see what can the broker do and what they can’t do.


Btw TQL is a bottom tier Brokerage firm.

 

If you had a truck that could return the load why didn't you just finish it?

 

Well, when we have a breakdown we will pay whatever it takes to deliver when it's supposed to. If it means deadheading a truck 500 miles, so be it. I'm sure if you offered that O/O enough money he would have done it.

 

You never stated you got the OK from broker to return the product.

You should have waited until you got a new del time and just gone that route.

 

This is the problem. You can't just take it upon yourself to take it back to the shipper. Even if the broker does not answer you you still cannot take it upon yourself to just do that. That is not completing the load, either. You actually did the opposite, you broke the contract because you moved the load without the brokers Direction.

If a broker doesn't answer you then you need to have a series of emails that you have attempted to contact him and recorded phone calls that you've attempted to call and then in your final email you tell him I've attempted to contact you this many times you have X amount of time before the load goes into storage or whatever it is you're going to do.

At that point the broker will get back to you.

Now, you should contact a transportation attorney as soon as possible.

And if you have done any other loads for tql they can hold that money to pay for these charges.

 

I once had to DH from Memphis TN to
Sioux City IA because a broker playing games, sent me after a load that wasn’t going to be ready for a week, and had a reload back.
But I covered my commitment, and never used that one broker again.

 

Most of our loads are direct customers, quickest way to lose one is to be days late. Take one back to them and you'll lose more than just that customer.

 

It sounds like you did not get permission to return the load to the shipper. If your truck was down you should have worked with the broker to find a truck to repower the load. You can't just return the load without authorization. You have not fulfilled your commitment! You were hired to pick up and deliver a load, I understand you broke down and things happen. But you can’t just return the load without authorization and not have any consequences.....