Broker sympathy?

A broker lied to me straight up and now I’m sitting as a work in at a Home Depot distribution. I’ve delivered to this distribution in the past several times so nothing was off with the ratecon saying 7-3 because they’ll give exact appointments but they’ll start knocking on doors at 5:30am and roll everyone in. The problem with this is the brokers know this information and they will use that information to get unsuspecting goofs like me to not verify by calling ahead before picking up the load. The broker apologizes and shows sympathy and all that nonsense. But that garbage goes right out of the window when you bring up compensation for sitting waiting for a work in call. Because hey I held up my end of the bargain, right? They clam up faster than a politician whose asked a solid but simple question
So with that rant out of the way. Use my situation this morning as a reminder to call ahead and verify these unload times before picking up for “ANY” distribution centers. No matter what your experience is. I got complacent yesterday and now it’s costing me a whole lot of time and some money.

 

I run flatbed only. I would never agree to drop a trailer for a distribution center The ratecon says 7-3 like they do everyday. You will have a set appointment but it hasn’t ever mattered until today. 5:30 am like clock work. They come out and start knocking on doors. Only this time the guy is having swinging contest with the broker on my load. He tells me point blank that I’m a work in and to leave and stage off site and wait for a call. According to the supervisor everyone was informed of this work in status but me. Now I wait. But because I have a ratecon that says 7-3 I really don’t think I can force more compensation but I’m pushing pretty hard.

 

I will gladly drop the name once I’m empty. I’ve worked with these guys multiple times with no issues. I’m really not sure what the deal is with them.

 

Same brokerage but the first and last for this guy.