Suppport Thread for the TND 500, TND 700 or future Rand McNally products.

4215 Exchange Ave, Vernon, Ca
to
180 N San Gabriel Blvd, Pasadena, Ca

took me down a road which turned in to an 8 ton road


also when in california how does it configure remaining time to destination?
195 miles in 3 hours and ten minutes?
when the speed limit for trucks is 55?

 

Yeah i know right? i guess you can hit the eta + to extend the arrival time but i dont understand how it works exactly. i dont know why the user should have to extend the ETA to a point. i mean if im going 1200 miles and the car speed is 75 the gps will say 16 hours. i guess i can hit the eta + and bump it up to the real time of truck speed at 55 which would be 22 hours. seems a little old school for a high priced piece of technology like a gps. maybe i just do not understand the eta thing and how it works exactly. seems like a useless feature to me but like i said i don't understand it completely and maybe if i did id like it.

 

Mark what kind of parameters can you set on the 700? I drive a fuel tanker and have a garmin 465T and the other night it tried sending me into a tunnel. What kind of avoidances can be programmed into your device?

 

Purchased a brand new, in the box, TND 700 Aug 28th from a seller on Ebay. Happily took delivery a few days later. Kind of a love hate thing. A few minor "bumps" that I posted here, but all in all not a bad unit. Did the update on the 29th of Sept & was enjoying the new look. On the 5th of this month I had the unit up & running & went in to sign paperwork. Upon getting in the truck I noticed my TND was no longer turned on. I pushed the power button.....nothing. I assumed the plug had wiggled loose & run down the battery. Let it charge for a couple of minutes & hit power
again.....nothing. The little red light on the unit was on & so was the power plug. Called RMN support, talked to Roger. After several tries he ruled the unit deceased. Told me he was emailing a return label & asked if I had a receipt. I told him I purchased the unit new on Ebay & could print the payment sheet & the item listing including my info from PayPal. He said to include that with the return unit & they would do a repair or exchange. After 2 days I called Roger, got a guy named Samuel on the phone who said he could help. After reviewing the info he indicated unless I could show a receipt from an "authorized" reseller that I became the owner of a very expensive paper-weight......RMN wouldn't do a thing to warranty it.....new or not. Received a voice mail from Roger a little later stating that it was RMN's error I hadn't received my return label & it was on the way. I also received 2 emails, one for the return instructions & another for the label. What gives here? s RMN going to stand behind the unit or what? Thanks

 

preferences/truck info/warnings

thats where i found it.......

Jeff

 

averages the truck speed or car speed?


now if we can get it to give accurate times of actual driving time
the last 125 miles took 4 hours, gotta to love the greater LA metro area!