reefer claim

i have question and i need some help i did a load from salinas ,ca to columbia ,sc lettuce the broker send the conf,telling as to set the refer at 34 continue ok i did all that i check the product when they load it the temp was at 38 ok they load it seal it ok i hit the road i got to columbia sc ,they unloaded proablem when they bring the paper work they said this accepted under protest due to freeze damage 7 pallets of arugula one frozen 229 cases of finish product frozen.ok i ask i need to see the product i need you to show me ,they said no, drivers are not allowed inside the warehouse ,the lady that bring me the paper work she said that they accepted so don't worry about it .then i left to termo king did a download check everything came out perfect the refer never went under 33.5 ,i did check the refer everyday at lest 5=6 times a day we send all the paper work to the broker,now after 3 weeks he said he needs another week for the claim .ok so here is my questions i did the download all good here i ask them to give me the damage product back they said no ,i ask them to show me the damage product they said no.i also had on the bill of landing 3 temp recorders one in the front ,one in the middle ,one in the back.the one in the back were the 229 case of arugula was it shows temp between 28-32 how is that possible ,the other ones they said was good.is this a scam?i want to thank you very much in advance for all the info.the broker is tw-transportation,spokane,wa.

 

so what do you recommend? what should i do to avoid this kind of problem in the future ?thanks.

 

yes it was, all numbers are very closed on print out like i said the numbers are closed to 34 because the manager of that termo king inspect all nr.trailer shut walls etc because i ask him to.i look at the nr.on the print out they look as they suppose to look.i have fax it to broker 1 hour after i did the delv.he said that everything is fine bat now we have a problem .i'm really stress out because of this .never have any problem in the last 4 years my equipment is very good condition .thank you all for the help.i really think they are trying to scam me ( broker& reciver ).

 

mcentire foods ,columbia,sc it was a warehouse.ok let me ask you this if the broker don't want to pay what do i do take him to court ?because is a lot of money.i mean this guy has any chance in the court?i did everything right with the refer download.