Hey guys and girls,
I been on this forum for a while and read a lot but I did not find this one thing that I would like to ask in this thread. I and my father have been in this business for many years with trucks contracted to carriers. We believe it's time for the next step. Right now we are putting the ingredients together, I am making a list of shippers in my area and the lane I would want trucks to run. We got our authority renewed aswell.
I read that cold calling is a great way to introduce your company to shippers but my 1st question is, what would be a good pitch when calling shippers? If we want to focus on dryvan/reefer and pick dedicated lanes.
Also, when calling brokers off loadboards... how should the communication go? This is when you have a rate to charge in mind.
Any other information related to the first few steps to going independent will be greatly appreciated.
Thanks
Cold Calling Shippers
Discussion in 'Freight Broker Forum' started by haider99, Jan 14, 2016.
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If these are local shippers it's best to go in person and contact the main shipping manager/person in charge. Depending on how big the place is it might be the owner or the manager or who ever. Make sure you have business cards to give them. I am not sure what it is but they like business cards, even with all the technology. Had a buddy who went to guy that he knows a bit, and got asked for the business card which he didn't have. The guy told him to come talk to him once he does have a business card!! Even tho my buddy hauled multiple times for him and met him.
Your pitch should be what you can offer such as equipment and how much. Give them something as a guarantee and obviously they want to hear how they will save money. If they give you any lanes to quote then you decide if it's worth it or not. Getting direct shippers can be a hassle sometimes.
Good thinking and hope you guys get a few.IV XX Logistics Thanks this. -
^ Thank you for the great 1st reply to my post.
I have seen companies that are being dispatched by some manufacturers and the carriers use power only. i really prefer something like this where I would be delivering to stores or business from one manufacturer. But I know they are hard to find.
I don't know how easy it is to get return loads, for example if I go to to Montreal and how drivers are handled. Do shippers tell you how many loads they have to get moved within some period, and you put your trucks and move as much as you can or you only get called once a load is ready to move, and you have to move it? Or is it a mixture of both?
I plan on having drivers move the trucks, does that make anything worse and change my approach with shippers
Please tell me if there is anything else I need to consider before calling shippers/visiting their locations.
Sorry I might be asking dump questions, lots to learn still -
There was some member on this forum who make a thread with step by step instructions on how he went from being an employ to being independent. If anyone has a link to that, pleas share. It's a very detailed post.
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It all depends. My thing is I can offer 25 trucks. Some shippers like that and I can broker rest out. I can't get big accounts cause every broker is calling them and using multiple carriers. It all depends on what you can offer. Are you a carrier or are you trying to build a 3PL company?
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I am trying to build a carrier and work directly with shippers or brokers. The thing is as of now we got 5 power units with different carriers and only 2 are running. And we have great work as well, which drivers prefer but we don't save much. Also, my father who has been driving ( not me, I am a full time accountant and student) has been I'll for past 2 years, if you read my previous threads you will now. For next few months I don't think he can drive.
I am tired of all the BS now and really want to step it up. I have decent knowledge about this industry but still need a mentor. Don't know of anyone who can really help me out and lead me... Also trying to build some network. -
What can I offer the shippers...ummm...reliability and happy service. If my drivers are happy, I will I'll move more loads and make customers more money.
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Forget what you offer...in sales, any sales, discover the customers problems and offer a solution. If you deliver that solution you get a loyal customer instead of a load off a board.
KB3MMX, Roadawg and scottlav46 Thank this. -
Cold calling can be frustrating because of the low response rate, but if you change your focus from making immediate sales to building long-term relationships with these contacts No turns from being No into more a statement of "I am just not ready to build our long-term relationship yet." At least that helps me keep a positive mindset in the face of much rejection.
My cold call script goes something like this. Hello insert their name here, this is your name from your company. We recently did some great thing for one of our customers (saved money, improved TAT, etc) and I thought maybe we could do the same thing for you. Do you have a few min to talk right now? Regardless of their response continue: I know you're busy so I'll make this quick. Depending what you're doing now you may or may not have a need for our services. But if you have some time to talk about your shipping operation it may very well be there is something my company can do to help you. Continue the conversation from there or set a firm time for a follow up. Good luck!IV XX Logistics Thanks this. -
Double Yellow is his name...very good read.
Be Safe Out There
Captain DaveIV XX Logistics Thanks this.
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