Border Crossing to Canada with vehicles/mobile machinery. [72 hour rule]?

I've been pulling my hair out trying to get a ITN# assigned and Customs Invoice sent to the exporting port.
Is this really the carriers responsibility or is it the customs broker?
This is the first I've ran into this roadblock. Tell me Livingston is hosing me again and this isn't standard procedure. Book a load, then submit paperwork to the exporting port and then wait 3 DAYS to cross?
That's a first for me. How do you guys handle this?
Shouldn't this be handled by the broker in advance and then have the carrier added to it when the load is picked up?

 

Thanks fellas. I've crossed countless times but always with lumber, steel, or other raw material type loads. Like you said, I usually talk the shipper into faxing everything to their customs broker. With my info and my ETA to the border.

This is a boom lift I'm trying to move.
The Customs Broker (AKA Livingston) tells me that because it is a piece of powered equipment with a serial # it falls under the same ruling as a vehicle.
They told me that I as the Carrier have to Fax Customs Sheet along with a ITN# to the U.S. Border.
Then wait a mandatory 72hrs.
Then I have to stop at U.S Port and have them verify serial # of machine before I actually cross over the border and go into Canada Port with it.

Every time a have to deal with Livingston they somehow manage to mess the whole operation up. Of course they can't help with any phone #'s for the correct officer at the border. Just tell me that the carrier always handles this. Well G that's nice!! So I spend 3 hours playing phone tag.
OHHH Gooody I now get to fight with both the U.S and Canadian border desk weenies on the same load.

Have you guys hauling equipment (loaders/dozers/off road trucks) had to do this?

 

I should clarify that this boom lift is going TO Canada. All this B.S is on the U.S side just so that the thing can leave the U.S.
After this the normal Canada border crossing is still to be done.

 

Thanks. I finally found the regulation on the 72 hour rule for vehicles/ equipment.
Do you normally handle sending the paperwork directly to the port crossing that you are Leaving from? In order to start the 72 hours?
Or does the customs broker normally handle that?

 

I'm just thinking out loud here but how in the **** can a guy run a trucking business like this. Oh sure you can book a load 3 days out and get the paperwork accomplished. Then wait. The "friendly" border agent I spoke with told me not to even think about crossing before the 72 hours are up or there could be a fine involved.
My dumb FARMER BRAIN thinks that this should be handled by the Customs Broker that the shipper has hired to clear the load with Canadian Customs. And done from the start. Before the load is tendered to a trucking co.
Tell me Livingston isn't doing their job again.