SFI question

How long does the process normally take? I applied on a Saturday, I hadn't heard anything by Wednesday, so gave them a call. Got transferred around and had to leave a message, that lady called me back late that evening (I called early that morning). We went over the credit app and said she would send it over to the assigned Client Relations Manager. I called this afternoon (Friday) and find out my CRM is out of the office until Monday, try back then.

Seriously? They do realize I'm a customer, not an employee, right?

Just wondering if any others got the runaround when trying to work with them.

Thanks.

 

The process of getting approved for financing and getting to pick a truck. I've already been approved into the Choice program. Just wondering if waiting over a week to hear from my account manager is normal.

 

Thanks for the info guys. Just wanted to be sure I wasn't alone in the long wait hehe.

 

No, waiting to find out where truck is located, as I will go to that OC for orientation.